Imaging Assistant

Emergeortho, P.A•Hickory, NC

19d

About The Position

EmergeOrtho’s Imaging Assistant promptly and safely transports patients to and from the Radiology Department according to established policies, procedures, and time schedules. The role screens patients before imaging studies and assists clinical staff members upon request. The assistant also supports study readiness and transmission, inventory and ordering, record accuracy, and compliance with infection-control and OSHA requirements. Duties may include schedule changes and travel to other office locations as assigned by the Manager.

Requirements

Comfort using email and interacting with Internet applications.
Knowledge of practice management and word processing software.
Current CPR certification.
Good written and verbal communication skills.
Minimum one year of customer service experience in a medical office setting or another fast-paced work setting.

Responsibilities

Greet patients and escort them from the waiting room and/or exam room to the Radiology Department.
Prepare patients for studies by dressing them according to safety protocols.
Complete the screening process for all patients before studies.
Ensure laboratory results are received as indicated by study requirements.
Ensure scheduled studies have the correct orders and insurance authorizations on file before patient arrival, and transmit them to the third-party radiology group.
Use imaging software to transmit images to the third-party radiology group for study interpretation.
Take stock inventory and complete ordering as directed by the Clinical Manager.
Communicate with outside facilities and third-party participants to request and/or maintain accurate records for regulatory compliance.
Maintain compliance with Infection Control guidelines.
Comply with OSHA mandates.
Perform other duties as required and assigned by the Manager, including schedule changes and travel to office locations as assigned.
Assist clinical staff members upon request.