Image Support File Management Specialist

Hearst•Boone, IA

2d•Onsite

About The Position

SUMMARY This role involves compiling and reconciling electronic data and deposit files for multiple clients, ensuring all data and deposits are balanced. Additionally, the position requires handling various levels of data entry keying functions and transactions that necessitate complex processing skills, training, experience, and accuracy. The job requires attention to detail to manage and balance electronic records and transactions effectively. ESSENTIAL FUNCTIONS Performs all levels of data entry keying functions with accuracy. Performs file management including cutoffs, electronic files and upload data/image electronic files. Work needs to be performed with a sense of urgency due to multiple deadlines e.g., banks, system, and client deadlines. Research and reconcile electronic files to ensure all data and deposits balance. Retain client specific information. Troubleshoot and resolve error messages prior to sending the electronic files. Navigate moving batches if needed prior to creating electronic files. Balances credit card, currency, paper check and electronic check deposits. Works with minimal supervision while performing expectations. Maintains various client service level agreements. Performs reject review to re-batch electronically. React professionally to changes while remaining productive. Works in a cooperative and professional manner, with all levels of employees, vendors and/or clients in a team-oriented environment. May be required to work extra hours as needed, e.g., may work extra if file issues occur. Organize tasks and resources to complete work and meet deadlines according to established departmental procedures. Maintains confidentiality of CDS Global and its clients’ proprietary information. Follows CDS Global policies and procedures.

Requirements

High school diploma or equivalent preferred.
Able to perform all keying functions with accuracy.
Able to retain client specific format information.
Need to be self-directed.
Able to navigate moving batches if needed prior to creating electronic files
Able to reconcile electronic files to ensure all data and deposits balance
Intermediate verbal and written English communication skills.
Excellent PC knowledge and skills.
Ability to work independently and make independent decisions using knowledge and skills.
Ability to work under deadlines.
Basic math skills.
Excellent attention to detail skills, accuracy, and quality of work.
Analytical skills.
Advanced problem-solving skills.
Above average decision-making skills.
Minimum typing skills requirement: 35 WPM.
10‑key skills required.

Responsibilities

Performs all levels of data entry keying functions with accuracy.
Performs file management including cutoffs, electronic files and upload data/image electronic files.
Work needs to be performed with a sense of urgency due to multiple deadlines e.g., banks, system, and client deadlines.
Research and reconcile electronic files to ensure all data and deposits balance.
Retain client specific information.
Troubleshoot and resolve error messages prior to sending the electronic files.
Navigate moving batches if needed prior to creating electronic files.
Balances credit card, currency, paper check and electronic check deposits.
Works with minimal supervision while performing expectations.
Maintains various client service level agreements.
Performs reject review to re-batch electronically.
React professionally to changes while remaining productive.
Works in a cooperative and professional manner, with all levels of employees, vendors and/or clients in a team-oriented environment.
May be required to work extra hours as needed, e.g., may work extra if file issues occur.
Organize tasks and resources to complete work and meet deadlines according to established departmental procedures.
Maintains confidentiality of CDS Global and its clients’ proprietary information.
Follows CDS Global policies and procedures.