File Maintenance Specialist
About The Position
The File Maintenance team is tasked with implementing and maintaining revenue cycle configurations across multiple lines of business including Clinical Laboratories, Pathology, Radiology, Molecular, Hospitals, and Device Companies. As such – we’re looking for an individual with exceptional organizational skills, a desire to meet and exceed goals as a team, and a constant drive to learn and grow their understanding in order to provide exceptional support to our customers both internally and externally. This position will be located at our offices in Charleston, SC. This position is not eligible for employment sponsorship now or in the future. Applicants must have current and ongoing authorization to work in the United States.
Requirements
- High School Diploma required; advanced education and/or degree preferred
- Must have a minimum of 2 years of experience in the healthcare industry, with experience in laboratory billing preferred
- Knowledge of one or more areas, including: ABN, Appeals, EOBs, CPT and/or ICD-10 coding
- Experience using Microsoft Office (Excel, Outlook, Word)
- Experience with medical billing software, XiFin RPM preferred
Responsibilities
- Manage incoming cases via a Salesforce queue
- Review cases and suggest corrections if necessary
- Facilitate completion of cases, either by completing the work yourself or by coordinating with other departments
- Provide regular updates and maintain channels of communication
- Communicate effectively and professionally with both coworkers and external customers
- Analyze system functions and provide input on how to optimize
- Meet team goals and timelines for case turnaround times
- Monitor public data sources for published regulatory files
- Preparing/Formatting regulatory files for loading into our systems
Benefits
- Comprehensive health benefits including medical, dental, vision, and telehealth
- 401(k) with company match and personalized financial coaching
- Health Savings Account (HSA) with company contributions
- Wellness incentives that reward your preventative healthcare activities
- Tuition assistance
- Flexible time off
- Company-paid holidays
- Social and fun events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
