IMAC Deployment Technician

WBM Technologies • Regina, SK

6d • Onsite

About The Position

WBM is seeking unique individuals who are passionate about technology and motivated to be part of an amazing team. Team members are accountable to themselves, their team, and their clients. Currently, there is an opportunity available for an IMAC Deployment Technician to work onsite with EUC clients. This is a 5-month temporary position, with the possibility of an extension. In this technical position, you will provide onsite or remote deployment and IMAC (Install, Move, Add, Change) services to clients. You will work in a fast-paced environment, responding to and resolving client requests with a focus on exceeding customer expectations. You will be constantly learning new technology and be driven to learn and grow in your role every day.

Requirements

• Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals
• Clean criminal record and driving abstract

Nice To Haves

• Ability Write in both French and English
• High School diploma or equivalent
• 1-2 years of previous IMAC experience
• Good communication, time management and mathematical skills
• Dependable and reliable
• Attention to detail and documentation – you take pride in your work

Responsibilities

• Analytical – Collects, comprehends, and applies knowledge gathered from experience
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Proven ability to manage difficult and/or emotional customer service situations
• Communication – Speaks and writes in clear and persuasive language in positive or negative situations
• Teamwork – Desire to help build, and be part of, a close-knit team
• Organizational Support – Amazingly strong organizational skills and completes administrative tasks thoroughly and on time, while following organizational best practices
• Time Management – Prioritizes and plans work activities efficiently
• Punctuality – Takes pride in being at work and ready for work on time and arriving at customer sites on time
• Dependability – Follows instructions and procedures and responds to management direction positively

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED