IM-FC (Title IV-E Eligibility) Specialist

State of Nebraska•Norfolk, NE

2d•Remote

About The Position

This position plays an important role in determining eligibility for Title IV-E federal funding and state-funded programs. These decisions directly affect how services are funded for children in foster care, adoption, and guardianship. In this role, you’ll review case information, apply policy, and make decisions that help ensure services are funded correctly and consistently. This is detailed, policy-based work that requires strong attention to detail. You’ll be managing multiple cases at different stages at the same time. Accuracy matters—this work connects to federal requirements and funding. A significant part of the role involves documentation and system navigation. You’ll work independently but also collaborate regularly with your team.

Requirements

24 semester hours of post high school education in behavioral sciences, public/business administration, social sciences, education or closely related field OR experience in customer service, determining eligibility for public assistance, examining/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas.
Valid Driver's license is required.
Ability to interpret and apply policy or regulations
Strong attention to detail and ability to work with complex information
Organization and time management skills in a high-volume environment
Clear written communication skills, especially for documentation
Experience working in a Children and Family Services–related role
Experience using DHHS systems (NFOCUS, SharePoint, Monday.com)
Prior experience in child welfare or human services systems
Comfort navigating multiple systems and reconciling information across sources
Ability to identify issues and problem-solve independently

Nice To Haves

Experience with eligibility determination, case management, or public assistance programs

Responsibilities

Review case information and determine eligibility for Title IV-E and state-funded programs
Set up and maintain payment authorizations for foster care, adoption, and guardianship cases
Review legal and case documentation to support eligibility decisions
Document case activity clearly and accurately
Use multiple systems to track and manage case information
Work with team members and partners to resolve questions or issues
Manage a caseload with a focus on accuracy and timeliness
Identify and address issues that could impact eligibility or payments