IIH Team Leader

Children's Hope Alliance•Charlotte, NC

8d•$49,440 - $58,710•Onsite

About The Position

Lead with purpose. Transform lives. Strengthen families. At Children’s Hope Alliance, we believe every child deserves the opportunity to grow up in a safe, stable, and supportive home. As an IIH Team Lead, you’ll guide a dedicated clinical team in delivering high-impact, home-based services that help families stay together and thrive. This is an opportunity for a strong clinical leader who is passionate about mentorship, crisis intervention, and making a measurable difference in the lives of youth and families.

Requirements

Master’s degree in a human services field
Active or provisional North Carolina licensure (LCMHC(A), LCSW(A), or LMFT(A))
At least 1 year of experience working with children and families in a similar setting
Strong knowledge of mental health practices, regulations, and service delivery models
Valid NC driver’s license and ability to travel locally
Requires knowledge and the ability to practically implement mental health regulations and clinical services.
Requires effective communication, decision making, analytical, interpersonal, leadership and professionalism skills and abilities.
Must have basic computer and math skills.
Must have a valid North Carolina’s Driver’s License.
Must submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.

Nice To Haves

You’re a confident clinical leader who enjoys mentoring and developing others
You’re passionate about keeping families together and improving outcomes for youth
You excel in fast-paced, high-impact environments where adaptability is key
You balance strong clinical judgment with organizational and leadership skills

Responsibilities

Oversee the delivery of intensive, family-centered services designed to stabilize home environments and prevent out-of-home placements
Provide clinical guidance and support to your team, ensuring high-quality, evidence-based care
Participate in or oversee assessments, treatment planning, and service delivery to meet each family’s unique needs
Help families develop skills to manage behavioral and emotional challenges
Support youth through individual and family therapy, skills-building, and crisis intervention
Connect families to vital community resources such as schools, healthcare providers, and social services
Lead, coach, and mentor IIH team members through regular supervision and team meetings
Support staff development, performance management, and ongoing training
Partner in recruiting and onboarding new team members to build a strong, mission-aligned team
Oversee program operations, including service utilization, outcomes, and continuous quality improvement
Ensure services meet regulatory requirements and documentation standards
Collaborate with leadership to meet program goals, manage budgets, and expand impact
Provide guidance during crisis situations and ensure timely, effective interventions
Participate in an on-call rotation to support staff and families when urgent needs arise
Help ensure continuity of care through strong aftercare planning and support