IIH Team Leader

Children's Hope Alliance • Charlotte, NC

8d • Hybrid

About The Position

Lead with purpose. Transform lives. Strengthen families. At Children’s Hope Alliance, we believe every child deserves the opportunity to grow up in a safe, stable, and supportive home. As an IIH Team Lead, you’ll guide a dedicated clinical team in delivering high-impact, home-based services that help families stay together and thrive. This is an opportunity for a strong clinical leader who is passionate about mentorship, crisis intervention, and making a measurable difference in the lives of youth and families.

Requirements

• Master’s degree in a human services field
• Active or provisional North Carolina licensure (LCMHC(A), LCSW(A), or LMFT(A))
• At least 1 year of experience working with children and families in a similar setting
• Strong knowledge of mental health practices, regulations, and service delivery models
• Valid NC driver’s license and ability to travel locally
• Minimum of Master’s Degree and 1 year experience in a human service field and North Carolina licensure or provisional licensure in one of the following disciplines: LCMHC(A), LCSW(A), LMFT(A); Plus a minimum of 1 year experience working with same or similar client population required.
• Requires knowledge and the ability to practically implement mental health regulations and clinical services.
• Requires effective communication, decision making, analytical, interpersonal, leadership and professionalism skills and abilities.
• Must have basic computer and math skills.
• Must have a valid North Carolina’s Driver’s License.
• Must submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.

Nice To Haves

• You’re a confident clinical leader who enjoys mentoring and developing others
• You’re passionate about keeping families together and improving outcomes for youth
• You excel in fast-paced, high-impact environments where adaptability is key
• You balance strong clinical judgment with organizational and leadership skills

Responsibilities

• Oversee the delivery of intensive, family-centered services designed to stabilize home environments and prevent out-of-home placements
• Provide clinical guidance and support to your team, ensuring high-quality, evidence-based care
• Participate in or oversee assessments, treatment planning, and service delivery to meet each family’s unique needs
• Help families develop skills to manage behavioral and emotional challenges
• Support youth through individual and family therapy, skills-building, and crisis intervention
• Connect families to vital community resources such as schools, healthcare providers, and social services
• Lead, coach, and mentor IIH team members through regular supervision and team meetings
• Support staff development, performance management, and ongoing training
• Partner in recruiting and onboarding new team members to build a strong, mission-aligned team
• Oversee program operations, including service utilization, outcomes, and continuous quality improvement
• Ensure services meet regulatory requirements and documentation standards
• Collaborate with leadership to meet program goals, manage budgets, and expand impact
• Provide guidance during crisis situations and ensure timely, effective interventions
• Participate in an on-call rotation to support staff and families when urgent needs arise
• Help ensure continuity of care through strong aftercare planning and support

Benefits

• Be part of a collaborative, purpose-driven leadership team
• Grow professionally through supervision, licensure support, and continuing education
• Make a meaningful impact in your community every single day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level