IIA Senior Associate, ScotiaMcLeod - Toronto

Scotiabank•Toronto, ON

4d•Onsite

About The Position

Contributes to the overall success of ScotiaMcLeod in Canada ensuring specific individual goals, plans, and initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. The role operates within a standard office environment. The branch is a fast-paced, often high-stress environment, often with conflicting demands. Seminars and client/prospect events are often held in the evening, which can require a longer than usual working day.

Requirements

2 years of Industry Experience
Excellent written and verbal communication skills
Strong organizational skills
Ability to take initiative and work independently
Ability to meet deadlines
Understanding of industry and firm compliance regulations
Knowledge of back-office procedures
In-depth industry knowledge
Post secondary education
All applicable education, examination, and training requirements for licensing and confirmed registration as an Investment Representative with the Canadian Investment Regulatory Organization (CIRO)
Licensing as required by the Advisor’s business

Responsibilities

Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Generate sales or revenue building ideas by utilizing an in-depth knowledge of products and services to gain maximum value from existing clients, identifying opportunities to gather additional assets and/or increase revenue within the existing client base and present to the Advisor (i.e. referrals, consolidation of assets, insurance, etc.…), managing the execution of New Issue recommendations on behalf of the Advisor, managing the execution of transactions on behalf of the Advisor, and assisting Advisor in development, preparation and presentation of annual business plan.
Ensure a high level of client service by preparing, analyzing, and presenting to the Advisor for review (i.e. reports and recommendations, financial plans/concepts, insurance, annual trading summary etc.), adhering to all firm and regulatory policies by remaining up to date with all the regulatory rules and trading activities as it relates to a client’s account and ensuring that any client interaction is accurately documented, and providing recommendations for improvement to business processes, additional value to clients, utilization of our Team of Experts, etc.).
Ensure effective client administration by following up with clients on missing documentation required as per the industry regulatory requirements, maintaining client files and information of the appropriate systems, checking daily trades and all system entries in accounts for timelines and accuracy, responding to client inquiries in a timely, responsive manner by resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate, issue instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor's instructions, and reviewing processes to improve administrative efficiencies.
Support the Advisor by entering client trades, ensuring the suitability of client recommendations, and that they are in line with the clients’ financial goals, objectives and risk tolerance, understanding client profiles and that the Advisor’s investment strategy being used to implement client objectives, and ensuring non-solicited trades meet the client risk tolerance.
Contribute to the effective functioning of the branch team by building effective working relationships across the team and with various business line and corporate function contacts, maintaining a high level of customer service, facilitating a culture of open and honest communication, actively participating and contributing to touch bases and team meetings, encouraging the generation of new ideas and approaches, actively sharing knowledge and experience to enhance the development of all team members, developing and executing a meaningful employee development plan, and acting as a mentor to junior colleagues and taking a leadership role within the branch.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high performance environment and contributes to an inclusive work environment.
The Senior Associate would review or escalate any client issues that would put the firm or the Advisor at risk.