IHS Manager

Merrick Inc.•White Bear Lake, MN

1d•$63,500 - $66,000

About The Position

Merrick, Inc. is hiring an Individualized Home Supports (IHS) Manager to manage its growing IHS program. The program provides personalized, one-on-one services to individuals in their homes and communities. The manager oversees daily program operations and helps ensure individuals receive meaningful, high-quality services while supporting clients and employees.

Requirements

Strong leadership skills and the ability to support, motivate, and hold employees accountable.
Excellent written and verbal communication skills.
Strong organizational, time-management, and problem-solving abilities.
Ability to manage competing priorities and adapt when plans change.
Confidence using Microsoft Office, electronic documentation systems, and other technology.
Willingness and ability to adjust working hours based on client needs, employee schedules, and program operations.
Valid driver's license, reliable personal transportation, and vehicle insurance meeting company requirements.
Ability to work a flexible schedule and travel throughout the Minneapolis–Saint Paul metropolitan area.
Meet the qualifications of a Qualified Developmental Disability Professional (QDDP) or Designated Coordinator through one of the specified pathways: a bachelor's degree in a human services-related field and at least one year of qualifying direct care experience; an associate degree in a human services-related field and at least two years of qualifying direct care experience; a diploma in a human services-related field from an accredited postsecondary institution and at least three years of qualifying direct care experience; or four years of qualifying full-time direct care experience under the supervision of a qualified professional.
Qualifying direct care experience must involve providing services to individuals with disabilities or individuals age 65 or older, consistent with applicable requirements.

Responsibilities

Oversee daily operations and ensure services meet licensing requirements, company policies, and program expectations.
Supervise, train, coach, and evaluate employees.
Develop, monitor, and evaluate individualized client goals, assessments, and outcomes.
Coordinate client services, required meetings, documentation, and communication with support teams.
Maintain accurate records related to client services, employee hours, and program activities.
Address incidents, concerns, and challenges, ensuring appropriate follow-up and reporting.
Manage departmental expenses and collaborate with other Merrick departments to achieve organizational goals.