IHQSE Program Coordinator, Education & Events

University of Colorado•Hybrid, CO

1d•$54,961 - $73,648•Hybrid

About The Position

The Institute for Healthcare Quality, Safety & Efficiency (IHQSE) aims to transform, through discovery, improvement, and spread, the people and processes that serve our patients. The Program Coordinator will assist with daily operations, focusing on training programs and events. This position will also act as the first point-of-contact for program inquiries and provide logistic, procurement, and finance assistance as related to the IHQSE programs.

Requirements

Bachelor's degree from an accredited institution.
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year-for-year basis.
One (1) year of professional experience with program support and/or event coordination.
Applicants must meet minimum qualifications at the time of hire.
Applicants must be legally authorized to work in the United States without requiring sponsorship.
Must be willing to work flexible work schedules on weekdays to accommodate event and conference needs.
Must be able to comfortably lift 25 pounds and perform minimal physical demands.
Strong attention to detail.
Excellent organizational skills, including the ability to prioritize multiple projects.
Outstanding customer service skills.
Ability to maintain accuracy with electronic records.
Ability to complete high-volume tasks thoroughly and independently.
Ability to communicate effectively in both a written and verbal capacity.
Ability to analyze problems and propose solutions.
Advanced proficiency with Microsoft Office Suite (specifically Word, Excel, PowerPoint, and Outlook), proficiency with Adobe Acrobat Pro.

Nice To Haves

Experience working at an academic medical center or in higher education.
Experience with customer relationship management systems.

Responsibilities

Manage event logistics for IHQSE programs, from pre-event (scheduling, reserving space, coordinating catering, sending pre-event communications) to on-site support (set-up, catering, break-down, debrief) and post-event (follow-up communications, evaluations).
Support creation of program materials (e.g., agendas, slides).
Prepare and send evaluations, collect and collate response data.
Analyze program feedback and evaluations to make recommendations for future programs.
Coordinate application process for training programs and small grants.
Act as first point-of-contact for program inquiries.
Maintain the customer relationship management system.
Provide meeting support, including but not limited to meeting space arrangements, agenda item solicitation, and recording confidential meeting minutes.
Maintain office supplies inventory, anticipate supply needs, place orders, and verify receipt.
Ensure transactions are appropriate and comply with University regulations and policies.
Process procurement requests and travel arrangements for faculty and staff.
Prepare program invoices.