Cardiothoracic Education Program Coordinator

Mass General Brigham•Boston, MA

4d•$22 - $32•Onsite

About The Position

The Program Coordinator is responsible for supporting the day-to-day administration, coordination, and operational execution of the training program at the assigned campus. This role serves as a primary point of contact for trainees, faculty, and program leadership, ensuring that educational activities, onboarding processes, recruitment logistics, and site-specific operations are carried out efficiently, professionally, and in alignment with program standards.

Requirements

Bachelor's Degree Healthcare Management required
Medical Education Program Management 1-2 years required
Strong knowledge of the healthcare industry, including an understanding of medical terminology, healthcare regulations, and the dynamics of healthcare provider organizations.
Excellent interpersonal and relationship-building skills are essential for building and maintaining strong connections with healthcare providers.
Strong logistical and project management skills are important for coordinating multiple aspects of events, including venue selection, scheduling, and resource management.
Exceptional verbal and written communication skills are necessary for effectively conveying information, delivering presentations, and facilitating discussions with healthcare providers, internal stakeholders, and external partners.
Proficiency in collecting, analyzing, and interpreting data related to program evaluation and outcomes.

Nice To Haves

Can this role accept experience in lieu of a degree? Yes

Responsibilities

Serve as a primary administrative resource for trainees by providing timely day-to-day support, communication, and issue resolution.
Coordinate didactic sessions, conferences, and other educational activities, including scheduling, materials preparation, room reservations, and related logistics.
Manage onboarding coordination for trainees, including identification badges, white coats, scrubs, lockers, and other site-specific access and readiness needs.
Coordinate recruitment and interview-day operations, including interview scheduling, candidate communication, itinerary development, virtual and on-site logistics, faculty reminders, RSVP tracking, and management of interview materials and shared files.
Provide operational support for educational events and special programming to ensure smooth execution and a positive participant experience.
Support Associate Program Directors and other program leadership through proactive communication, scheduling assistance, and administrative follow-through on program priorities.
Coordinate orientation planning and execution for incoming trainees, ensuring all required materials, schedules, and operational details are in place.
Manage site-specific workflow processes to ensure continuity, consistency, and responsiveness in daily program operations.
Process and coordinate program-related expenses and administrative transactions, including sponsored event forms, reimbursements, purchase orders, payment coordination, and operational purchasing.