IG Records/Service Specialist
About The Position
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and customer service focused IG Records/Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.
Requirements
- High School Diploma or GED
- 1+ work experience in a customer services field
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand or sit for an extended period of time
Responsibilities
- Managing the storage, retrieval, and organization of records stored onsite and with offsite storage vendors.
- Accurately entering and updating record information in the firm’s records platform.
- Maintaining the confidentiality and integrity of sensitive documents and records.
- Assisting with file transfers, matter mobility projects, retention initiatives, and records disposition activities as directed.
- Metering, sorting, distributing, and scanning mail and accountable packages per schedule.
- Accurately producing copy, print, and scan projects per written instructions.
- Answering incoming telephone calls and routing to the appropriate person.
- Greeting and announcing visitors in a friendly and professional manner.
- Coordinating and maintaining client conference rooms, guest/hoteling offices, common areas, and kitchens.
- Inspecting and ensuring that all rooms are clean, stocked with supplies, and ready for continual use.
- Organizing and distributing client kitchen supplies.
- Maintaining inventory control and ordering supplies as needed.
- Maintaining copy rooms and stocking general supplies, delivery of paper, and basic daily maintenance.
- Hanging pictures, performing small office moves, cleaning services, and communicating with key client contacts regarding building/equipment concerns.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
