IFRS 9 Analyst

Central 1•Vancouver, BC

5d•CA$58,000 - CA$65,000•Hybrid

About The Position

As an IFRS 9 Platform Analyst on the IFRS 9 Platform team, you will support credit unions implementing and using Central 1’s IFRS 9 National Reporting & Analytics Platform (“Platform”). You will provide functional and technical support, troubleshoot data and results questions, perform proofing/QA, and support testing and releases.

Requirements

2+ years of experience in client support, operations, analytics, financial systems, or risk/financial reporting (financial services preferred).
Post-secondary education in business, finance, accounting, economics, math/stats, or related field, or equivalent experience.
Strong Excel skills and comfort working with detailed datasets; experience with ticketing systems and structured troubleshooting.
Clear written/verbal communication and strong organization in a deadline- and release-driven environment.

Nice To Haves

Working knowledge of IFRS 9 impairment / ECL concepts is an asset (training can be provided).
Experience with UAT, change management, ITIL incident/problem management, or service desk tools.
Exposure to credit risk concepts (PD/LGD/EAD), model monitoring, or regulatory reporting.
Python and/or R-code experience.

Responsibilities

Respond to client inquiries through ticketing/email/phone within agreed timelines; gather details, triage, and communicate resolution steps.
Support onboarding/implementations: data intake checks, mapping validation, user guidance, and basic training materials.
Answer routine questions on platform outputs (staging, PD/EAD/LGD, scenario/FLI) and perform first-pass investigation on complex inquiries (review inputs, configuration, segment rules, and proofing checks).
Escalate when needed with a clear summary of findings, evidence, and recommended next steps to support timely resolution and knowledge transfer.
Execute proofing and QA procedures on model outputs and reporting extracts; document results and investigate variances.
Support UAT and production releases: test execution, defect reproduction, re-testing, evidence capture, and release note inputs.
Maintain complete ticket records (reproduction steps, evidence, resolution, approvals where required) and ensure timely closure to support auditability and trend reporting.
Identify data quality issues (completeness, mapping, rule conformance) and support root-cause analysis with internal technical teams.
Use Excel for reconciliations and checks; leverage Python and/or R-code (asset) for repeatable diagnostics and automation.
Update runbooks, operations manuals, and client-facing “how to interpret outputs” guidance.
Identify recurring issues and propose process improvements to reduce client friction and operational risk.

Benefits

Work-life flexibility
Hybrid work environment
Variable annual incentive plan
Generous annual vacation allotment
Top-notch flexible benefits plan including family building and gender affirmation
Retirement Plan, matched contributions at 6%
Access to a learning platform and educational assistance support
Access to a virtual wellness platform
Career development opportunities
Wellness Flex Fund to support personal interest and activities
Day off to volunteer in your community and other paid time off options
Corporate discounts subject to employment agreement