IFP Program Coordinator
About The Position
The IFP Program Coordinator is responsible for coordinating the daily operations of the Intensive Family Preservation (IFP) program. This position serves as the primary point of contact for referrals, case coordination, documentation oversight, and operational support to ensure efficient service delivery. The Program Coordinator collaborates closely with the Clinical Director and program staff to maintain program compliance, support staff in navigating day-to-day needs, and facilitate communication with referral sources and community partners. This position does not provide clinical supervision but plays a vital role in supporting staff and ensuring the program operates effectively.
Requirements
- Bachelor's degree (preferred) in Social Work, Human Services, Psychology, Criminal Justice, or a related field.
- Minimum of two years' experience working with high-risk children and families.
- Knowledge of child welfare, juvenile justice, and family systems.
- Experience working with families involved with DHHS and/or Juvenile Probation preferred.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Valid driver's license and reliable transportation.
Nice To Haves
- Strong understanding of Nebraska DHHS and Juvenile Probation systems.
- Excellent time management and organizational abilities.
- Ability to prioritize competing demands.
- Strong interpersonal and customer service skills.
- Proficiency with electronic health records and Microsoft Office.
- Ability to work independently while collaborating effectively with a multidisciplinary team.
Responsibilities
- Coordinate all incoming referrals and assign cases in collaboration with the Clinical Director.
- Monitor caseload capacity and assist with workload balancing.
- Serve as the primary operational contact for the IFP program.
- Coordinate program schedules, staffing needs, and coverage.
- Track required assessments, treatment plans, authorizations, and other program deadlines.
- Maintain reports related to productivity, referrals, admissions, and discharges.
- Assist with quality improvement initiatives.
- Provide day-to-day support to IFP staff regarding program procedures, documentation questions, scheduling, and resource needs.
- Assist staff in navigating agency procedures and operational barriers.
- Provide after-hours/on-call operational support as assigned.
- Communicate urgent operational concerns to the Clinical Director.
- Receive and process referrals from DHHS, Juvenile Probation, and other referral sources.
- Maintain positive working relationships with community partners.
- Coordinate intake scheduling and ensure timely program admission.
- Assist with communication regarding service availability and program capacity.
- Track program data and prepare reports as requested.
- Maintain organized program records.
- Assist with onboarding and orientation of new IFP staff regarding program processes.
- Participate in program meetings.
- Perform other duties as assigned to support the needs of the IFP program and agency.
- May provide administrative support to the outpatient clinic or other agency programs as needed and deemed appropriate by agency leadership.
Benefits
- Employer-subsidized health insurance with employees paying 50% of the premium
- Voluntary vision, dental, life, critical illness, and accident insurance
- Employer-paid short-term disability
- Employee assistance program
- $25,000 group life insurance
- 401(k) after 1 year of employment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
