IE Specialist II

UPS•Chicago, IL

6d•Onsite

About The Position

This is not a remote or flex location position; employee is required to come into the facility for their regular schedule. Job Level: 51 - Specialist Internal Grade Salary: 10E Work Schedule: Monday - Friday, 8-hour workday, 8 am - 5 pm The internal job posting will close on Wednesday, June 3rd, at 11:59 PM EDT This position assists in conducting data gathering and analysis to support the work measurement and operational planning activities of the IE Supervisors. This position compiles data, develops reports and conducts periodic audits. This position participates in time studies and operation improvement activities.

Requirements

Demonstrated proficiency with Microsoft Office Suite products (Access, Excel, Word and PowerPoint)
Strong interpersonal communication skills
Knowledge of processes, procedures, and flow diagrams
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Project Management credentials
Bachelor’s Degree (or internationally comparable degree)
Familiarity with Microsoft SharePoint, Flow, Forms, and PowerApps

Responsibilities

Gathers necessary data and assists with data analysis to develop work measurement methodologies.
Conducts audits as needed to identify areas or processes that are out of compliance.
Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.
Verifies implemented changes.
Assists with operations forecasting, including reviewing research, trends, projected growth rates, etc. to inform staffing recommendations.
Develops reports and maintains reference documents.