Identity and Access Management Business Analyst
About The Position
The Identity and Access Management (IAM) Business Analyst reports to the Director of IAM Strategy and Architecture within Secure Identity Services (SIS). This role is responsible for collaborating with stakeholders to gather requirements and feature requests for IAM implementations, working with test engineers and developers to define behavior-driven development feature files, and ensuring SIS services align with business needs and security/policy controls. The IAM Business Analyst will be crucial in implementing and supporting access control systems, providing escalated support and subject matter expertise to the Identity Management Customer Support team and other customers, and maintaining service, process, and product documentation.
Requirements
- Master's degree, or a combination of education, training, and progressive experience that equates to a Master's degree
- Demonstrated ability to be a knowledge leader
- Intermediate level experience as a Business Analyst
- Experience developing business requirements or specifications
- Experience working as a business analyst in an agile development environment
- Basic to Intermediate SQL skills
- Strong analytical and problem-solving skills
- Excellent communication skills and extensive experience working with business and technology stakeholders
Nice To Haves
- Intermediate level experience as a Business Analyst in an IAM environment
- Demonstrated knowledge of Identity and Access Management business processes and controls
- Experience working in a BDD/TDD development environment
- Experience with ServiceNow and JIRA
- Experience with enterprise IAM systems (e.g. SailPoint, MidPoint, OIM, etc.)
- Experience with Directories (LDAP, AD)
- Experience participating in a cross-functional role-modeling exercise with both business and technical users to create roles that accurately reflect the organization's business and corresponding IT access authorizations to fulfill those business needs
- Experience in a TIER II customer service or request fulfillment team
- Experience in a Higher Education environment
Responsibilities
- working with stakeholders to capture requirements and feature requests that drive IAM implementations
- partnering with test engineers and developers to define behavior-driven development feature files
- ensuring the alignment of SIS services with business needs and security and policy controls
- play a critical role in the implementation and support of access control systems
- provide escalated support and subject matter expertise in support of the Identity Management Customer Support team as well as other customers
- maintain service, process, and product documentation
Benefits
- professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
