Identity & Access Management Operations Analyst

Lifepoint Health•Brentwood, TN

2h•Hybrid

About The Position

The Tech Analyst, Identity Management will report to the Manager of Identity Engineering and will be responsible for facilitating customer security administration and access for LifePoint’s employees, vendors, contractors, and external users. This Tech Analyst will facilitate access lifecycle for all Active Directory integrated systems. This Tech Analyst will help gather and document requirements so that access request workflows are implemented that result in a secure environment for delivering patient care and doing the business of a healthcare company.

Requirements

High school diploma or equivalent is required.
4+ years of experience.
Advanced Technical Computer Skills -- Utilize complex computer operations (intermediate / advanced programming, relational databases, and operating systems) and advanced features of software packages.
Organizational Communication -- Handles broad-based complex information across departments with company-wide impact. Presents to diverse audiences, and can negotiate, motivate and persuade others.
Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
Organizational Business Problems -- Problems are broad, complex and abstract, often involving company-wide issues. Must develop solutions using substantial creativity, resourcefulness, innovation, negotiation and diplomacy.
Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Management -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

Nice To Haves

BS or BA degree in computer science, business administration or related field is preferred.

Responsibilities

Work with application owners and infrastructure groups to ensure that tools and processes presented to users for access requests reflect the correct design and have appropriate controls
Evaluate and analyze the various processes related to user access control to ensure best practices are implemented and Lifepoint Health policies, standards, and guidelines are followed.
Manage day to day operations for tools and systems that are a part of the Lifepoint Health Identity Infrastructure program. Example technologies include: Delinea Platform & Secret Server, Imprivata VPAM, One Identity Active Roles, Quest Migrator Pro, Quest Migration Manager, Okta Federation (SAML SSO), Microsoft 365 (Entra ID, Azure Active Directory Connect, SAML/SSO federation, Azure Cloud MFA), Active Directory (Group Policy, DHCP, DNS, etc.).
Foundational understanding of PowerShell scripting.
Maintain documentation, procedures, and training plans for all identity systems.
Identification and troubleshooting access issues related to identity problems or identity integrations.
Responsible for identity integration to all cloud provider.
Initiate dialog with appropriate support teams to troubleshoot issues/problems with requested/assigned access.
Provide after-hours support as part of team on-call rotation.
Collaborate with other technical teams in Infrastructure Services, Information Security, and the business.
Regular and reliable attendance.
Perform other duties as assigned.