IDD Contract Performance Specialist

NorthKey Community Care • Covington, KY

4d • Hybrid

About The Position

NorthKey Community Care is seeking an IDD Contract Performance Specialist. The hours will be: M-F, 8a-5p (Hybrid may be available after initial training). Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Come join our team at NorthKey to Transform Lives and Communities Through Excellent Service!

Requirements

• Minimum of one year of experience in community-based developmental disabilities services.
• Ability to drive a motor vehicle and a valid driver's license.
• Completion of required training.

Nice To Haves

• Bachelor's Degree in acceptable behavioral health field of study preferred.

Responsibilities

• Guide and direct contract providers in the engagement of clients and their guardians in a structured collaborative relationship.
• Guide and direct contract providers to provide for all medical needs of the individuals served.
• Promote a person-centered approach to maximize independence to improve and maintain lifelong well-being and functional status in the placement process for new individuals.
• Guide and direct contract providers in practices that promote a high quality of care to individuals with developmental and/or intellectual disability.
• Guide and direct others in addressing functional challenges of individuals served and provide ongoing support and technical assistance.
• Assist contract providers in identifying and addressing risks and current or potential gaps in care in order to prevent unnecessary deterioration that could result in hospitalizations, emergency room visits, or loss of independence in vocational, academic, or social functioning.
• Complete necessary documentation to adequately monitor contract services.
• Provide IDD Care Coordination as needed and as qualified.
• Complete initial and/or annual and other mandatory trainings as assigned related to monitoring IDD contractors' performance.
• Ensuring that all contract providers are complying with all agency and State regulations, policies, and procedures.
• Collaborate with all members of the client care teams and other agencies regarding IDD contract services.
• Maintain HIPAA compliance and appropriate client confidentiality.
• Educate contract providers regarding completing all required paperwork and documentation.
• Monitor documentation and time of contract providers and address problems promptly.
• Other duties as assigned.
• Adhere responsibly to all NorthKey policies and procedures.
• Adhere to confidentiality in all matters about client information.
• Attend internal meetings relating to responsibilities and duties.
• Maintain a professional and business-like manner in dealing with all internal staff, Board members, state and governmental staff, sub-contractors and vendors of NorthKey.
• Represent NorthKey in a professionally appropriate manner.

Benefits

• Up to 12% contingency bonus
• Generous plan for paid time off (PTO) (Up to 16 days in the first year)
• 10 Paid Holidays
• Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
• HSA Employer match up to $1000, depending on plan
• 401(k) with employer match
• Professional Development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level