ICWA Partnership Coordinator and Facilitator

JBS International•North Bethesda, MD

1d•Remote

About The Position

The Technical Assistance Manager II (TAM II) serves as the primary coordinator for logistics, event planning, and participant engagement within the Title IV-B ICWA Technical Assistance Collaborative. The role plans and executes virtual, hybrid, and in-person meetings, trainings, convenings, and technical assistance events for Tribal, State, and Court child welfare partners. As the Collaborative’s sole logistics coordinator, the position manages event planning and resources, participant communications and support, meeting technology, and logistics systems, and serves as lead facilitator for on-site events. In partnership with the National Tribal Child Welfare Center for Innovation and Advancement (NTCWCIA) and the Center for Legal and Judicial Innovation and Advancement (CLJIA), the position hosts the Title IV-B ICWA Tribal, State, and Court Peer Networking Group to foster peer learning, collaboration, and information exchange. The role works with federal partners, Tribal representatives, State agencies, judicial partners, subject matter experts, consultants, and project leadership to ensure activities are culturally responsive, participant-centered, and aligned with Title IV-B ICWA implementation goals and requirements. It also develops and distributes agendas, meeting summaries, communications, and other project materials. The role supports jurisdictions in translating ICWA requirements into practice through policy review, workflow development, implementation planning, and problem-solving. Work calls for cultural humility, respect for Tribal sovereignty, strong organization and communication, and the ability to adapt to changing priorities and resolve logistical challenges. The position is remote eligible; candidates within 50 miles of the North Bethesda, Maryland, or San Mateo, California, offices are expected to work in a hybrid capacity. Travel is 10%–20% of the time, including independent travel and event setup and coordination.

Requirements

Bachelor’s degree in social work, human services, public administration, Native American studies, education, communications, event management, or a related field.
At least 5 years of relevant work experience.
Demonstrated expertise coordinating and facilitating meetings, conferences, trainings, technical assistance activities, or large-scale events.
Demonstrated experience managing multiple complex projects and timelines simultaneously.
Ability to interact positively, courteously, and professionally; work as part of a team and independently without extensive supervision; and follow the chain of command for personnel or management concerns.
Understanding of cultural differences, including being tribally informed.
Clear, effective, and professional written and oral communication skills.
Attention to detail.
Fluency in English, orally and in writing.
Must be able to obtain a Public Trust clearance.
Ability to travel independently and support event setup and coordination activities; travel is 10%–20% of the time.
Ability to sit for extended periods and operate a computer keyboard and mouse.
Ability to see and read computer screens and printed materials.
Dexterity to use hands and fingers to operate equipment and perform precision tasks.
Ability to communicate verbally and in writing with team members and partners.
Frequently stand, walk, reach, and bend to access office equipment and attend meetings.
Ability to lift and carry up to 25 pounds for short distances.
Ability to perceive and interact with the environment using hearing and speaking skills.

Nice To Haves

Experience working with Tribal Nations, Tribal and State Child Welfare Programs, courts, or human services programs.
Master’s degree in a related field.
Experience supporting implementation of ICWA, Tribal child welfare, Title IV-B, Title IV-E, or related federal child welfare programs.
Experience facilitating peer learning networks, communities of practice, or collaborative workgroups.
Experience planning conferences, Tribal convenings, or national-level meetings.
Familiarity with data collection, survey tools, and reporting systems.
Fluency in a language other than English.
Content knowledge of current and emerging issues for assigned grant program areas.
Strengths-based approach to delivering training and technical assistance and working with others.
Knowledge of federal grants, cooperative agreements, or contract-supported technical assistance initiatives.
Proficiency with Microsoft Office (Excel, Outlook, PowerPoint), Zoom, and Monday.com.

Responsibilities

Serve as the sole logistics coordinator for Title IV-B ICWA Technical Assistance Collaborative meetings, trainings, peer networking activities, and special events.
Plan and manage logistics for virtual, hybrid, and in-person activities, including venue selection, registration, travel, materials, audiovisual requirements, and event communications.
Develop and maintain event timelines, planning documents, and project tracking systems.
Draft, coordinate, and distribute agendas, participant materials, event communications, meeting summaries, action-item tracking documents, and follow-up communications.
Manage participant registration, attendance tracking, communications, and follow-up.
Coordinate with vendors, consultants, partners, and project staff, and troubleshoot logistical and technology issues before and during events.
Maintain event documentation and reporting systems in accordance with project and contractual requirements.
Facilitate Collaborative meetings, learning sessions, and convenings in person, virtually, and in hybrid formats.
Co-host the Title IV-B ICWA Tribal, State, and Court Peer Networking Group with NTCWCIA and CLJIA.
Develop agendas and facilitate discussions that support peer learning and information sharing about Title IV-B ICWA planning, implementation, and program requirements.
Create welcoming, culturally responsive environments that encourage participation, relationship building, and cross-system collaboration.
Coordinate presentations, panels, and facilitated discussions with subject matter experts and project leadership.
Support the exchange of promising practices, lessons learned, and implementation strategies among Tribal, State, and Court partners.
Manage Peer Networking Group membership communications and engagement, and facilitate feedback collection, surveys, and assessments.
Serve as a primary point of contact for event participants, peer network members, consultants, and project partners.
Develop and distribute event announcements, newsletters, resource materials, and participant communications.
Coordinate information sharing and connections among Tribal, State, and Court partners across jurisdictions.
Build and maintain collaborative relationships with federal partners, Tribal representatives, courts, State agencies, consultants, and community partners.
Collect, organize, and maintain event and participant data for reporting and evaluation.
Support project reporting, meeting summaries, and data collection activities.
Identify improvements to event management processes, participant experience, and peer network engagement.
Prepare and organize facilitation materials, meeting resources, participant packets, and project communications.
Support jurisdictions with policy review, workflow development, implementation planning, and problem-solving to translate ICWA requirements into day-to-day practice.
Provide content input on reports, presentations, implementation plans, and technical assistance products.
Collaborate with Children’s Bureau partners and federally funded technical assistance providers to support coordinated cross-center technical assistance.
Maintain adherence to project policies, standard operating procedures, quality standards, and contractual requirements.
Perform other related duties as assigned by the supervisor.