ICR Information Request Specialist

Revecore•Remote,

9d•Remote

About The Position

Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.

Requirements

Ability to communicate effectively and professionally both verbally and in writing.
Demonstrated skill in providing a high level of customer service to external customers (clients) and internal customers (company departments).
Demonstrated ability to work independently and follow-through on assignments with minimal direction.
Knowledge of or ability to learn client and Operations processes and how they interact.
Ability to produce accurate work while maintaining attention to detail.
Skilled in organizing and setting priorities according to situational demands.
Ability to work effectively under minimal supervision.
Must have working knowledge of Excel and Word.
Ability to gain proficiency in working with varied hospital databases.
Must have a high level of attention to detail and be skilled in organizing and prioritizing work.
High school diploma or equivalent required.
Eagerness to learn new technologies and develop proficiency in internal applications
Strong computer navigation skills and experience using multiple software programs simultaneously to complete work.
A quiet, distraction-free environment to work from in your home.
A secure internet connection is required.
Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.
The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.
Must reside in the United States within one of the states listed below: Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin, and West Virginia

Responsibilities

Updates patient accounts with information received from hospitals and follow-up with Contact Specialist.
Accesses client connections/computer system to obtain information required to update accounts.
Monitors requests to ensure they do not age beyond day.
Performs special projects or tasks as assigned.
Assist IT in resolving access issues.