Icertis Configuration Specialist

Booz Allen Hamilton•McLean, VA

7d•Remote

About The Position

As a Configuration Specialist, you understand that successful platforms go beyond an attractive interface and robust data management. You must combine clean configuration, effective APIs, insightful analytics, and reliable cloud infrastructure to deliver user-centric solutions. We're seeking a configuration specialist like you to oversee and optimize cloud-based software from initial vision to production-ready deployment in a dynamic, agile environment. We are looking for a skilled Configuration Specialist with extensive experience in the Icertis Contract Intelligence (ICI) platform, specifically focusing on the configuration, development, and support of the Icertis GovCon module. The successful candidate should possess practical knowledge in configuring Icertis workflows, security settings, master data, integrations, document templates, and GovCon-specific features—including FAR/DFARS compliance, contract flow downs, government contract frameworks, and regulated approval processes. Due to the nature of work performed within this facility, U.S. citizenship is required. Work with us to develop systems that create change for the better. Join us. The world can't wait.

Requirements

3+ years of experience in ICI platform administration
Experience implementing or supporting Icertis GovCon functionality
Experience working in government contracting or highly regulated environments
Experience supporting enterprise SaaS platforms and integrations
Experience configuring contract types, master data templates, clauses, business rules, workflows, and managing data processes to meet specific needs
Experience with Agile and Scrum delivery methodologies
Knowledge of contract lifecycle management processes and best practices
Ability to collaborate and work closely with technical teams, functional stakeholders, end users, and solution leads to design and configure system functionality
Bachelor’s degree in Computer Science, Information Technology, or Business
U.S. citizenship is required.

Nice To Haves

Experience supporting U.S. Government programs, with familiarity in federal contracting processes, requirements, and the nuances of working with the USG
Experience integrating COTS products, such as Salesforce, Integrify, and Databricks
Experience establishing an Icertis support model
Icertis Administrator, Icertis Practitioner, and AI/ML Certifications
Possession of excellent verbal and written communication skills
Possession of strong problem-solving and analytical skills

Responsibilities

Oversee and optimize cloud-based software from initial vision to production-ready deployment in a dynamic, agile environment.
Configure Icertis workflows, security settings, master data, integrations, document templates, and GovCon-specific features.
Support the Icertis GovCon module, including FAR/DFARS compliance, contract flow downs, government contract frameworks, and regulated approval processes.
Collaborate and work closely with technical teams, functional stakeholders, end users, and solution leads to design and configure system functionality.
Support enterprise SaaS platforms and integrations.
Configure contract types, master data templates, clauses, business rules, workflows, and manage data processes to meet specific needs.
Train desktop support professionals to deliver tier 1 and 2 support for business users (if applicable).