Distribution Center Ice Route Helper

Toot'n Totum•Amarillo, TX

6d•Onsite

About The Position

The Ice Helper serves as an integral part of the Warehouse team to support the Ice Driver in a busy retail/c-store environment. The Ice Helper assists the Ice Driver by handling and delivering bagged ice to Toot’n Totum convenience stores on an assigned route schedule while maintaining a clean and safe work environment. This position must be safety-conscious, comfortable driving a delivery vehicle and working in cold environments.

Requirements

Act with integrity and professionalism; possess a proven track record of maintaining confidentiality.
Effective critical thinking and creative problem-solving skills; good business acumen and curiosity.
Strong collaboration, interpersonal and communication skills with the ability to relate well with all levels in the organization.
Excellent written and verbal communication skills.
Excellent conflict resolution skills: strong self-concept and ability to make decisions.
Excellent organizational and time management skills along with a keen attention to detail.
Decisive at making decisions and comfortable working independently.
Requires rapid and thorough decision making and creative problem-solving skills, good judgment as well as the ability to accept personal accountability for areas of responsibility.
Ability to perform effectively in a fast-paced work environment.
High School Diploma or equivalent
Ability to stand at least 8 hours constantly, walk, sit, talk/hear, push/pull, climb, bend/stoop, crouch/kneel/crawl, taste/smell, balance, twist/reach, carry, grasp with hands, squat, and drive.
Lift/pull up to 60 lbs. daily.
Ability to hear alarms, communication equipment, verbal instructions, machinery & area specific items such as forklift and pallet jack.
Basic reading, writing and math skills.
Basic speech skills; must be able to speak, read, write & understand the English language, memorization, analytical skills, function under stress & make independent decisions.
General vision requirements in addition to close vision (<20 inches), Distance Vision (>20 feet), color vision and peripheral vision.
Normal (<85dB) noise levels and/or Loud (>85dB) noise levels.
Regularly & repetitively use both feet and both hands.
General working conditions include wet/humid/steam conditions not created by weather, working with mechanical parts and machinery including machinery that contains moving parts, toxic/caustic chemicals, concentrated soaps & cleaning solutions, asbestos exposure, outdoor weather conditions, extreme heat/cold, confined areas, electrical equipment, vibration, possible flying debris, flashing/strobing lighting and work around vehicles in motion.

Responsibilities

Assist in loading and delivering ice to Company sites in a safe and timely manner.
Pull orders and build outbound loads for daily route assignments and schedules.
Responsible for product rotation at the store level to ensure product freshness.
Assist with in-bound freight as necessary.
Work with other team members to balance daily tasks.
Provide excellent Guest service during delivery interactions.
Verify delivery information and obtain customer signatures when necessary.
Handle goods with care to prevent damage or loss.
Operate electrical pallet jack and 2-wheeler.
Support and facilitate organizational changes, continuous improvement and communication.
Embody personal leadership qualities through the following: Be in the moment to ensure authentic and humanistic interactions. Continuously volunteer discretionary effort and model desired behaviors to drive business results while also leveraging and respecting separate realities. Be curious in interactions, have courageous conversations with others when needed, and take personal accountabilities for all responsibilities.
Demonstrate and embody the following company values throughout the course of employment: 1) Guest Ready, 2) Honor & Value, 3) Quick, Clean & Convenient, 4) Ownership, 5) Team-Focused.
Possess a service mindset; strive to achieve experiences worth repeating.
Participate in and follow all Toot’n Totum policies, guidelines and procedures (Safety, Anti-Harassment, Ethics, etc.).
Perform other duties as assigned.