Ice Deck Server

ASM Global • Denver, CO

6d • $19 • Onsite

About The Position

Ice Deck Server is an elevated experience for up to 8 guests during Avalanche games. This part-time seasonal role is functionally both a server as well as concierge for guests from the time they arrive until they leave Avalanche Games. The role involves guiding and advising guests on various inquiries while maintaining a cordial and welcoming demeanor. During service, the Ice Deck server will take verbal orders from guests, communicate them to kitchen staff or bartenders, and deliver orders while ensuring guest satisfaction. Other responsibilities include brewing coffee, setting up a hot beverage bar and snack table, cleaning menus, and setting or resetting tables. This is a seasonal role with shifts throughout the Colorado Avalanche and Denver Nuggets pre, regular, and post season, primarily for evenings and weekends, often including holidays.

Requirements

• 100% Availability to work long hours and flexible shifts including: nights, weekends and holidays during Nuggets or Avalanche games.
• High school diploma or equivalency.
• Ability to succeed in a fast paced, premium high-volume environment.
• Maintain personal hygiene and well-groomed appearance standards.
• Ability to work independently or in a team setting.
• Willingness and drive to exceed guest expectations.
• Ability to effectively listen and take direction from supervisor.
• Excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Experience in the food and beverage industry.
• Ability to transport up to 50lbs on a continuous basis.
• Ability to stand and walk for long periods for a majority of the shift.
• Ability to lift heavily laden trays of dirty dishes and food or beverages (30lb) and carry 100 feet.
• Ability to push/pull carts to 50 pounds.
• Ability to work in loud, crowded environments.
• Ability to understand and follow directions and guest requests in English.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
• Ability to obtain and maintain TEAM Coalition Alcohol Management Certificate.

Responsibilities

• Serve as a concierge for guests, answering questions about team store access, bathroom locations, and other inquiries.
• Take verbal orders from guests and communicate them to kitchen staff or bartenders.
• Deliver orders to guests and ensure satisfaction.
• Brew coffee.
• Set up a hot beverage bar and snack table.
• Clean menus.
• Set or reset tables.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED