Ice Cream Quality Engineer

The Magnum Ice Cream CompanySikeston, MO
$71,400 - $107,200Onsite

About The Position

The Quality Engineer is responsible for driving product quality, food safety, process control, and continuous improvement initiatives across the ice cream manufacturing operation. This role partners closely with Operations, Engineering, Maintenance, R&D, and Supply Chain teams to eliminate quality losses, reduce defects, improve process capability, and ensure all products consistently meet customer, regulatory, and company standards. The Quality Engineer serves as a technical expert for quality systems, root cause analysis, corrective actions, and process validation while supporting the factory's journey toward world-class performance through zero defects, zero waste, and zero consumer complaints.

Requirements

  • Bachelor's Degree in Food Science, Food Engineering, Chemical Engineering, Industrial Engineering, Microbiology, Biological Sciences, or related technical discipline
  • 2–5 years of experience in food manufacturing, dairy, ice cream, beverage, consumer packaged goods (CPG), or related industries.
  • Experience supporting quality systems in a manufacturing environment.
  • HACCP
  • GMPs
  • Preventive Controls
  • SPC (Statistical Process Control)
  • Root Cause Analysis
  • CAPA Management
  • Process Validation
  • Food Safety Systems
  • Quality Management Systems
  • Microsoft Excel and data analytics tools
  • Continuous Improvement Mindset
  • Problem Solving
  • Data-Based Decision Making
  • Collaboration
  • Communication & Influence
  • Accountability
  • Attention to Detail
  • Change Leadership
  • Champions food safety and consumer protection.
  • Uses data to identify and eliminate quality losses.
  • Builds strong partnerships with Operations and Engineering.
  • Drives sustainable corrective actions.
  • Creates a culture where quality is owned by everyone.
  • Continuously improves processes while maintaining compliance and product excellence.
  • Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship.

Nice To Haves

  • Audit and food safety experience preferred.

Responsibilities

  • Maintain and improve Quality Management System (QMS) processes.
  • Support internal, external, regulatory, and customer audits.
  • Lead investigations and corrective actions related to quality incidents, customer complaints, and non-conformances.
  • Support allergen management and food safety risk assessments.
  • Monitor and improve critical quality parameters throughout production.
  • Analyze manufacturing data and trends to identify quality losses and process variation.
  • Validate process changes, equipment modifications, and new product introductions.
  • Develop and maintain quality standards, specifications, and control plans.
  • Drive reduction of consumer complaints, rework, and product hold events.
  • Lead root cause investigations
  • Partner with Operations to reduce defects, waste, and process variation.
  • Implement preventive measures to sustain quality improvements.
  • Facilitate quality-focused continuous improvement projects.
  • Support laboratory testing programs and verification activities.
  • Ensure calibration and validation of quality monitoring equipment.
  • Analyze microbiological, physical, chemical, and sensory data.
  • Review quality records and identify improvement opportunities.
  • Train and coach manufacturing teams on quality standards and food safety requirements.
  • Support operator quality ownership and frontline problem-solving.
  • Develop training materials and standard operating procedures.

Benefits

  • Market-competitive pay and performance related rewards
  • Flexible ways of working
  • Support for health, wellbeing and life outside of work
  • Time off to rest and recharge
  • Ongoing learning and development opportunities
  • Medical, dental and (where applicable) vision coverage
  • Health and wellbeing support, including employee assistance programs and wellness initiatives
  • Health-related savings and spending accounts
  • Retirement savings programs with a competitive matching plan
  • Additional employee perks (e.g., corporate discounts, commuter or learning support)
  • This position is bonus eligible.
  • health insurance (including prescription drug, dental, and vision coverage)
  • retirement savings benefits
  • life insurance and disability benefits
  • parental leave
  • sick leave
  • paid vacation and holidays
  • access to numerous voluntary benefits.
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