Ice Cream Production Supervisor

Tillamook County Creamery Association•Decatur, IL

7d•$70,325 - $80,000•Onsite

About The Position

The Ice Cream Production Supervisor is responsible for the day-to-day operation of the ice cream production department at the Decatur plant, leading a team of hourly production employees on a 7-days-a-week operation. Responsibilities include assisting in managing the department, including payroll, scheduling, GMPs, SOP’s, safety, sanitation and operation of equipment and troubleshooting and solving problems with processing equipment, issue work orders. Managerial responsibilities include: selecting top talent and onboarding/training new employees; following, and ensuring that all employees follow, all personnel rules and policies; holding employees accountable for performing their daily duties and demonstrating appropriate workplace behaviors; providing continuous feedback, coaching, and timely effective discipline when necessary; evaluating, monitoring and providing regular feedback on employees’ performance; tracking employees’ attendance and verifying accuracy of daily timekeeping records; holding effective, regular, team meetings; demonstrating financial responsibility by protecting the employers’ financial interests; and serving as role model by demonstrating professionalism, honesty, integrity, ethical behavior and living our company values.

Requirements

High school diploma or GED.
5 years progressively supervisory responsibility managing in a production environment.
Weekend and off-shift work is required.

Nice To Haves

Bachelor’s degree is preferred.

Responsibilities

Supervise the production of ice cream to assure products of the highest quality while maximizing yields and maintaining cost efficient operations.
Ensure all standard operating procedures (SOPs) are followed.
Communicate production goals to team; plan, organize, and direct the shift to accomplish production goals.
Reports all exceptions to product or ingredient quality as appropriate based on the seriousness/urgency of the situation.
Work with operators to troubleshoot and resolve equipment problems and other production issues; implement plans to correct any problems that are identified, determine where and why the problem occurred, and oversee specific corrective action.
Utilize labor, operating supplies, and ingredients in the most cost effective manner possible to control costs.
Ensure compliance with USDA, OSDA, FDA, and other regulatory product safety requirements.
Monitor use of standard operating procedures (SOPs); implement plans to correct any problems that are identified, determine where and why the problem occurred, and oversee specific corrective action.
Establish manufacturing quality control point testing and measures and review the previous day’s production and laboratory reports of ice cream analysis.
Establish effective working relationship with Quality Assurance.
Work with the maintenance department to plan and schedule repairs and preventative maintenance.
Establish effective working relationship with maintenance engineering.
Establish and maintain effective relationships with employees, supervisors and the general public.
Communicate effectively.
Utilize a computer with intermediate knowledge of Microsoft Word, Excel, and SharePoint and specialized ERP database i.e. D365.
Must be able to work 12-hour shifts, including weekends and some holidays.
Work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
Demonstrate excellent time-management skills with the ability to work production environment independently with little supervision.