Ice Cream Manufacturing Supervisor

The Magnum Ice Cream Company•Sikeston, MO

10d•$71,400 - $107,200•Onsite

About The Position

Life tastes better with ice cream. With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process. This position is responsible for key aspects of the integrated manufacturing process. This position also has an overall business responsibility.

Requirements

College degree in a manufacturing related field preferred.
Ability to communicate effectively with all personnel levels.
Ability to read and interpret policies and procedures and ensure clear communication of them.
Ability to maintain accurate records and work on multiple tasks.
Ability to make supervisory-level decisions.
Ability to handle disciplinary actions and proper documentation.
Must have a basic knowledge of technical machinery or process equipment.
Must understand lubrication, sanitation, change-over, KPIs, new products, PM process.
Must take ownership of a work center(s) in a ICMS role

Nice To Haves

Thinks end-to-end and takes ownerships for results
Is comfortable working in a fast-moving, evolving organisation
Values collaboration, clarity and low-ego ways of working

Responsibilities

Performing all job functions in the safest manner possible.
Performing all assigned steps in the production and packaging of product, including: Interviewing /Hiring – Supervisors are involved in the placement of employees. This supervisor would ensure that TMICC interviewing/hiring expectations are met including screening, interviewing and onboarding and training of new employees.
Link with HR – This function of this role is to work with HR to understand and determine people related objectives.
Coaching - Coach and develop team members through regular feedback, skill-building conversations, and performance check-ins to drive engagement, capability growth, and operational excellence.
Maintain all documentation, training manuals, and any other relevant paperwork.
Ensuring that people feel connected to what’s happening through regular communication about the business; always taking a humanistic point of view when relating to or communicating with others.
Line performance – Supervisors are responsible for making sure that the day-to-day line issues are being addressed and the machine functions at optimum performance daily.
Technical aptitude – Supervisors must be able to understand the production equipment and be able to solve mechanical problems.
ICMS Facilitation – Supervisors participate as active ICMS leaders including focusing on continuous improvement and coordination of production floor tasks related to team projects.
Line maintenance – it is the responsibility of the Supervisor to make sure that line maintenance is issued and completed. The Manufacturing Supervisor and the Maintenance Supervisor will need to work together and build a harmonious relationship so that the KPI for downtime can be achieved.
Delegate work assignments with consistency– it will be the responsibility of the supervisor to delegate work assignments to the proper personnel. The supervisor will actively coach as well as follow-ups to ensure those assignments are being completed.
Product quality – it is key that supervisors ensure production of a consistent and quality product at designated cost.
Startups and changeovers – This role is very important because of the demand/change of the business. Tasks include implementation of the changeover program, startup check sheets, refinement of the process, communicating, planning, production meetings, etc.
Work with support departments – It is imperative that the Supervisor works hand in hand with the support departments so that KPIs can be met (e.g., HR, Logistics, QA, etc.). Must understand support department’s purpose.
ICMS, Visual Mgt., 5S – it is the responsibility of the Supervisor to engage in all aspects of ICMS, Visual Management, and 5S. It will be important to engage in these activities so that we can show continual improvement in our manufacturing facilities.
Coordinate, with production and freezer/warehouse departments, changeovers and moving of equipment to storage.
Ability to navigate and use web-based programs such as Buildapp, Megamation, DFOS, SAP, Microsoft and SPC

Benefits

Market-competitive pay and performance related rewards
Flexible ways of working
Support for health, wellbeing and life outside of work
Time off to rest and recharge
Ongoing learning and development opportunities
Medical, dental and (where applicable) vision coverage
Health and wellbeing support, including employee assistance programs and wellness initiatives
Health-related savings and spending accounts
Retirement savings programs with a competitive matching plan
Additional employee perks (e.g., corporate discounts, commuter or learning support)
This position is bonus eligible.
TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits.