Ice Center Attendant II

Shakopee Mdewakanton Sioux Community (SMSC)•Prior Lake, MN

2d•Onsite

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About The Position

The purpose of this position is to facilitate the operations of the ice arena including full building supervision.

Requirements

At least 1 year of ice arena experience and proficiency driving the ice resurfacer and operating the skate sharpener.
16 Years of age.
HS Diploma or equivalent or in good standing to achieve.
CPR/First Aid Certification

Nice To Haves

Proficiency driving a Zamboni

Responsibilities

Proficiency in ice maintenance including: resurfacing, edging, chipping, ice repair, ice install, ice removal.
Must have elementary knowledge of the ice compressor system. Log readings, understanding of normal log readings and ability to diagnose and address common problems without supervision.
Understanding of the LTS program and ability to help guests register for classes.
Full building supervision including: addressing medical, mechanical and safely emergencies, ensuring all opening and closing tasks have been performed by staff, mediating any conflicts between guests and rental issues (i.e. double bookings or operational issues that create conflicts).
Assist in keeping the Ice Center clean and presentable to our team members and guests. Cleaning duties including sweeping, mopping, and garbage collection throughout the arena, including the lobby, vestibules, locker rooms, bathrooms, stands, conference rooms, and common areas. Equipment used includes brooms, mops, floor scrubbers, blowers, and vacuums.
Customer Service: Greet and assist guests, sell items from the arena pro shop. Operate the POS system and facilitate conference room rentals.
Facilitate Open Skate: Incudes issuing rental skates, taking payment, and checking in Dakotah members. Ensure that guests are adhering to policies and guidelines.
Facilitate ice rentals: Assign locker rooms, communicate with renters on expectations, ensure facility is prepared for current and future renters.
Assist in larger events and projects throughout the year including set up and take down of event tables, chairs and equipment, moving nets during ice resurfacing, cleaning of dasher boards and glass, preparing the facility for annual Wacipi, and any unanticipated projects that arise.
Aid in training Arena Attendant 1 team members.