IBM Automation Technical Pre-Sales
About The Position
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Ingram Micro has earned Great Place to Work Certification™ for 2026-2027 in Canada! This prestigious recognition reflects our commitment to our people and our culture. Ingram Micro Canada has also been recognized on the Canadian 2026 Best Workplaces in Technology list. Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! This position is a hybrid role based in our Mississauga office with the opportunity to work 2 days remotely per week The Advanced Software team at Ingram Micro Canada delivers top-tier software solutions through a strong vendor portfolio and a team of 30+ certified associates. We support partners with strategic guidance, sales enablement, and technical expertise to help them design and implement tailored solutions. Our Canadian-based team holds different certifications, ensuring localized, expert support that drives customer satisfaction, efficiency, and profitability.
Requirements
- Bachelor’s degree in Network Engineering, Computer Science, Information Technology or equivalent
- Minimum 5+ years of experience in pre-sales and post-sales technical roles.
- Skilled at training partners, customer support, and technical enablement.
- Skilled in delivering engaging, informative, and confident product demos and Proof of Concepts (PoCs) to clients, leadership, and other stakeholders.
- Able to manage multiple projects simultaneously, ensuring all tasks are prepared on time and executed efficiently.
- Strong background in open-source technologies, including Red Hat, SUSE, and Canonical.
- Driven individual who excels in delivering results and building strong relationships with the team, partners, and leadership.
Nice To Haves
- Having any experience with Red Hat OpenShift or Red Hat Ansible Automation Platform certifications would be an asset but are not required.
Responsibilities
- Manages pre-sale and some post-sale technical support activities, including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions.
- Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability.
- Conduct engaging and informative product demonstrations, presentations, and proofs-of-concept to showcase technical capabilities.
- Prepare technical proposals, including sizing a Bill of Materials, scope of work, pricing, and timelines, in collaboration with internal teams.
- Strong ability to translate complex technical concepts into non-technical terms for stakeholders.
- Build strong relationships with clients by addressing technical questions, resolving challenges, and providing ongoing support during the sales cycle.
- Stay updated on industry trends, competitor offerings, and emerging technologies to position the company as a leader in the market.
Benefits
- flexible Healthcare
- Dental
- Vision
- well-being benefits and perks
- critical illness
- disability coverage
- mental health support
- paid time off
- RRSP Matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
