IBK Onboarding Support Team, Analyst

Barclays•New York, NY

4d•$64,000 - $87,000•Onsite

About The Position

Join Barclays as an IBK Onboarding Support Team, Analyst, where you will sit in a newly formed Client Deal Services team, fully embedded with the Front Office Investment Bank business, supporting client outreach, document collection, onboarding case coordination, and process optimization. The area covered will be the Corporate and Investment Bank (CIB), therefore product knowledge is equally as important as previous onboarding experience. You will support day-to-day Wholesale Onboarding activities, including KYC processing, quality checking, reporting, trading, issue resolution, and client onboarding and refreshing activities. You will collaborate with clients, Front Office, and teams across the bank to gather Customer Due Diligence information and evidence, align and integrate Wholesale Onboarding processes, and ensure compliance with documented policies. You will also identify opportunities for process improvement, provide recommendations for change, support the development and implementation of procedures, and participate in projects designed to improve Wholesale Onboarding efficiency and effectiveness. In addition, you will develop reports and presentations on onboarding performance, communicate findings to senior stakeholders, and monitor industry trends and best practices to support continuous improvement.

Requirements

Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
Working with CIB clients, with good communication and internal and external stakeholder guidance skills
Banking products and services, client onboarding, and lifecycle processes, across Front Office, Operations, Product, and support functions to drive client journeys from initiation through to client readiness
Onboarding execution, deal coordination, and client readiness in a fast-paced, deadline-driven environment, guiding competing priorities while maintaining a robust focus on risk and structure
Product knowledge in Lev Fin, ECM, and DCM
Driving continuous improvement and business change activities - partnering with global teams and third-party vendors to simplify processes and embed new ways of working to achieve business and operational outcomes
Understanding of risk and coordinates, with the ability to identify, assess, and mitigate potential risks
Demonstrated business acumen and strategic thinking, with the ability to contribute to change and transformation projects
Good digital and technology capabilities, combined with the job-specific technical knowledge required for your role
Organizational and coordination skills, with the ability to oversee multiple workstreams simultaneously and ensure delivery against critical deal and client timelines

Nice To Haves

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Will have an impact on the work of related teams within the area.
Partner with other functions and business areas.

Responsibilities

Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing (which can include Quality Checking), reporting, trading and issue resolution.
Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy.
Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes.
Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes.
Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in Wholesale Onboarding.
Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Takes responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.