IAM Solutions Engineer – Advisor

Fiserv • Milwaukee, WI

11d • Onsite

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering or a related field and 4 years in any job title involving IAM engineering experience.
• 4 years onboarding applications with Single-Sign-On tools including Ping Federate and Ping Access
• 4 years integrating applications with SAML, Oauth and OpenID Connect
• 4 years working with Agile methodologies including Scrum and Kanban
• 4 years working with Unix Command Line
• 4 years of on-call support for Ping Federate
• 4 years resolving incidents related to Ping Federate, Ping Access and Ping Directory and documenting resolutions
• 4 years integrating applications with PingOne MFA API
• 2 years integrating applications with AAL3 phishing resistant protocols including FIDO2
• 2 years of Visio for architecture diagram creation and whiteboard sessions with engineers.

Responsibilities

• Implement single sign-on and multi factor authentication solutions for applications by using SAML, Oauth 2.0, and OIDC protocols.
• Operationalize secure access frameworks to ensure compliance with internal standards and external regulatory mandates.
• Implement highly enforced and customized policy layers that protect high-value applications while maintaining business agility and usability.
• Implement tailored authentication protocols integrating password-less, MFA, and single sign on (SSO) methodologies across distributed hybrid and cloud environments.
• Build federation and trust relations between enterprise and partner identity providers to streamline authentication flows and strengthen B2B interoperability.
• Maintain high availability Ping Identity Clusters across on-prem and cloud infrastructures to achieve optimal performance, redundancy and scalability.
• Serve as the primary on-call point for authentication related incidents, ensuring timely triage and root cause analysis across ping suite.
• Troubleshoot complex authentication issues involving access policies, certificate renewals, and federations.
• Perform log and event analysis through monitoring tools to identify anomalies, failed authentications or suspicious activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior