IAM Practitioner

ComputershareCanton, MA
Hybrid

About The Position

Computershare has an excellent opportunity to join their Global Information Security (GIS) team as an Identity & Access Management (IAM) Practitioner. The Global Information Security team is responsible for driving the development, deployment, and management of information and cyber security across Computershare businesses globally. Through partnerships with business units, Technology Services, and other support functions, the GIS team actively supports business objectives while reducing overall composite risk to Computershare. Within GIS, the Identity and Access Management team provides the governance that enables the right individuals to access the right resources at the right times, for the right reasons. The IAM Practitioner works alongside the IAM Strategy & Enablement, Operations, and Access teams, as well as the wider GIS team, to help develop and mature IAM capabilities for the whole of Computershare.

Requirements

  • Significant experience of work routines and procedures used to support and administer Identity Access Management, preferably in a senior role within financial services.
  • Proficient knowledge and awareness to ensure user access is identified and governed according to local and global regulations.
  • Attention to detail and evaluative judgment based on best practice and previous experience.
  • Ability to respond to and resolve problems by identifying and selecting solutions through the application of acquired technical experience, guided by clear policy and procedure.
  • Experience working in large global organisations, with distributed teams, structured service delivery, and formal change management is an essential requirement.
  • Strong understanding of IAM concepts, standards, and principles of how modern identity access works within a corporate environment.
  • Strong analytical and problem-solving skills, with the ability to work on own initiative.
  • Hands-on experience with IAM/PAM tooling such as SailPoint and CyberArk.
  • Strong knowledge of Microsoft products such as Active Directory, Entra ID, and Privileged Identity Management (PIM).
  • Experience operating IAM within regulated environments (e.g. ISO27001, GDPR).
  • Capability in designing IAM controls such as Role Based Access Controls (RBAC), Segregation of Duties (SoD), Multi Factor Authentication (MFA) and Single Sign On (SSO).

Nice To Haves

  • Professional certifications such as CISSP, CISM, Microsoft Identity certifications, or similar.
  • Experience across both On-Premise and Cloud environments.
  • Familiarity and understanding of broader Information Security concepts as they relate to IAM.

Responsibilities

  • Work with the GIS leadership team to identify opportunities and implement ways to mature the IAM/PAM capability.
  • With the IAM Specialist, take the lead in ownership and delivery of the IAM transformational programme of initiatives, ensuring delivery of related processes and technologies into operational tasks for 1st line teams.
  • Directing the work of analysts and checking their work for accuracy & quality.
  • Identify missing IAM processes and make tactical and strategical recommendations for options to address them, based on risk, scale and long-term maintainability.
  • Maintain the annual plan to enable Identity and Access Management processes and technologies to keep pace with best practice security requirements and global events.
  • Enforce IAM requirements, draft new IAM guidance/patterns and support existing systems in accordance with standards, guidelines, and procedures.
  • Provide input into IAM roadmap activities, including technology upgrades, new integrations, and process maturity improvements.
  • Maintain and improve documentation including process flows, requirements and operational procedures.

Benefits

  • Paid parental leave
  • flexible working
  • caring and inclusive culture
  • Health and wellbeing rewards
  • paid time off
  • observed holidays
  • medical, dental and vision plans
  • 401k matching
  • setting aside salary to purchase shares in our company
  • tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
  • short and long-term disability benefits
  • life insurance
  • supplemental life insurance
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