IAE V2500 Aftermarket Quality Manager (Onsite)

RTX•East Hartford, CT

3d•Onsite

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. The IAE V2500 Aftermarket Quality Manager – AG is responsible for overseeing and ensuring quality performance across 13 Network MRO shops supporting the IAE V2500 program. This role ensures compliance with IAE contractual obligations and applicable regulatory requirements while driving continuous improvement initiatives throughout the supplier network. The position promotes proactive risk management, strengthens supplier quality performance, and supports consistent adherence to IAE Aftermarket quality standards across all network MRO facilities.

Requirements

A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years’ experience.
Experience delivering presentations to all levels of management for compliance activities/metric.
Ability to make and meet commitments, balance, and resolve conflicting priorities
Strong Project Management skills.
Travel: 70%

Nice To Haves

Strong understanding of RCCA methodology and aerospace/MRO quality standards.
Six Sigma or advanced Lean Certifications.
Lead Auditor Certification and Lead Auditor experience.
Familiarity with quality systems, escape management processes, and regulatory requirements.
Strong understanding of RCCA methodology and aerospace/MRO quality standards.
Knowledge of the P&W Quality Management System
Working knowledge of complex engine component and assemblies

Responsibilities

Supplier Quality Metrics Develop, maintain, and monitor supplier quality performance metrics.
Establish and track quality indicators based on audits, quality escapes, and Root Cause Corrective Actions (RCCA).
Compile and present monthly supplier quality performance reports to support management review and continuous improvement.
Audits & Compliance Conduct supplier quality audits on a three-year cycle to ensure compliance with IAE contractual and regulatory requirements.
Verify, monitor, and ensure timely closure of corrective actions resulting from audit findings.
Assess the effectiveness and robustness of corrective actions to prevent recurrence.
Supplier Escapes Management Identify, document, and classify supplier quality escapes, assigning appropriate severity levels.
Lead investigations to determine root cause and ensure implementation of effective corrective and preventive actions.
Track and drive closure of escape investigations to ensure long-term resolution.
All Shops Quality Bulletins (ASQB) Issue All Shops Quality Bulletins (ASQBs) to communicate significant quality issues and lessons learned across the supplier network.
Share root cause findings and corrective actions anonymously to promote transparency and prevent recurrence across all supplier locations.
Quality Procedures & Continuous Improvement Maintain and update IAE Quality Aftermarket procedures to ensure alignment with company standards and regulatory requirements.
Support continuous improvement initiatives aimed at strengthening supplier quality performance and compliance across the network.