IAD Planning Manager

Swissport International AG•Dulles, VA

3d•Onsite

About The Position

This role holds overall responsibility as Planning Manager for the entire IAD Base, encompassing both SPX (Swissport United Express Operation) and SPI (Swissport International Operation). The successful candidate will oversee scheduling, attendance reliability, and day-to-day operations across the base, with full oversight of the Operations Control Centre (OCC), and will report directly to the Station Director of the base. The expected pay rate is $70,000-75,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Requirements

Must have experience as a leader on the ramp with a good understanding of ramp operations
Familiarity with RealTime, Arrows, and Dayforce tools to perform the job efficiently
At least 1 year of operational experience
Good working knowledge of the issues involved in managing a labor-intensive workforce.
Excellent planning and communication skills.
Evidence of good level of people and operational management skills including leadership, resource management, planning, negotiation, communication, financial and HR skills.
Good working knowledge of the statutory and procedural obligations of the business including health and safety, employment, and security issues.
Ability to assess situations and instigate corrective action quickly and accurately.
Flexibility to work on various shifts – Days, Evenings, Nights, Weekends and Holiday periods in line with business demand and operational requirements.
Strong verbal communication, interpersonal and relationship-building skills.
Strong computer skills and proficiency with Microsoft Word, PowerPoint, and Excel.

Nice To Haves

bachelor’s degree Preferred

Responsibilities

Act as Planning Manager for the whole IAD Base, covering both SPX (Swissport United Express Operation) and SPI (Swissport International Operation)
Manage scheduling and attendance reliability across all operational teams
Responsible for all pre-planning activities for the base
Manage labor costs for the base in the most effective way by ensuring schedules are efficient
Assist in the preparation of the operating budgets for the following year for prior approval by the Station Director
Efficient Resource Planning (manpower, equipment)
Must comply with Swissport's standard operating procedures (SOPs) and policies
Ensure service levels are achieved
Maintain close and effective business relationships with customers, and various control authorities such as Airport Management, Customs, Immigration
Establish strong leadership within all supervisors and ramp employees through excellent communication skills and a positive work environment
Hold full day-to-day operational oversight of the IAD Base, including both SPX and SPI operations
Provide full oversight of the Operations Control Centre (OCC), ensuring effective coordination and communication across all operational functions
Report directly to the Station Director of the base
Monitor and control performance KPIs, including attendance reliability, and ensure they are within established goals
Ensure that all records of all transactions relating to the operation are maintained
Ensure that administrative and control policies and procedures are maintained
Assure all employees comply with company rules and procedures and other authority requirements
Take disciplinary action with subordinates as needed
Ensure that there are effective planning methods and procedures in place to ensure that there are adequate resources, both manpower and equipment, to meet operational needs across SPX and SPI
Implement, maintain, and closely supervise all safety and security measures related to people, equipment, facilities, and aircraft involved in the operation
Solve conflicts/irregularities and take appropriate action
Participate in meetings internally and externally as may be required
Implement and monitor the local emergency plan