I. T. Technician I Fulltime Dayshift

Century Casinos Inc • Sparks, NV

13h • Onsite

About The Position

Under the direction of the I.T Director, installs PC hardware and software, troubleshoots, and assists users with day-to-day computer issues.

Requirements

• High School diploma or equivalent is required.
• Effectively communicate with others both verbally and in written form using the English language.
• Minimum 1 year computer and peripheral repair experience required.
• Minimum 1 year experience with AS400 / IBM Series, Microsoft Office, Outlook required.
• Employee Gaming registration required.

Nice To Haves

• Minimum 1 year experience in a casino environment preferred.
• Advanced understanding of Windows server environments; Active Directory, Group Policy, drive mappings, logon scripts, and user permissions.
• VMWare ESXi experience required.
• Understanding of VDI concepts, and migration of windows workstations preferred.

Responsibilities

• Answer calls via the Helpdesk assisting users with their computer problems, forgotten passwords, and other issues.
• Install new and/or upgraded hardware and software as assigned.
• Regularly perform preventive maintenance on hardware and software.
• Troubleshoot hardware and software problems as they occur on current Windows based systems.
• Install, secure, and maintain Microsoft Windows desktop operating system.
• Intermediate understanding of networking concepts, including TCP/IP, VPNs, DHCP, DNS, vLANS.
• Intermediate experience supporting peripherals: installing drivers, share printers, and USB power management.
• Establish and maintain effective channels of communication with all levels of the Nugget team and guests.
• Using the Nugget’s system of recognition, recognize team members who are going “above and beyond” as appropriate.
• Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
• Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.
• Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.
• Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
• Regular predictable attendance is required.
• Other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED