I&T Systems Architect

City of Charlotte•Charlotte, NC

1d•$108,851 - $156,474

About The Position

The City of Charlotte is seeking an experienced, solution-oriented Workday Architect to lead the design and architecture of Workday integrations and configurations supporting citywide HR, Finance, Procurement, Budget, and operational processes. The role works with business stakeholders, IT teams, and third-party partners to gather requirements, create architectural diagrams, and define implementation specifications. It also provides support, guidance, and consultative advice to Workday Administrators, Workday Security Administrators, and the Workday Reporting Team to improve troubleshooting and solutioning. The successful candidate has deep Workday platform knowledge, strong communication and collaboration skills, and experience translating complex business needs into scalable technical solutions. The role participates in testing, validation, and troubleshooting; follows Workday feature releases; and identifies opportunities to improve system capabilities. Candidates must satisfy one of the listed education and related-work-experience combinations or an equivalent combination of education and relevant experience. Final candidates must pass a pre-employment drug-screening test and physical examination; candidates may also be asked to complete a skills test or other assessments. Employment is subject to the City’s background-check policy.

Requirements

High school graduate or equivalent and nine years of related work experience; or a two-year college degree and seven years of related work experience; or a bachelor’s degree and five years of related work experience; or a master’s degree and three years of related work experience; or an equivalent combination of education and relevant experience providing the necessary knowledge, skills, and abilities.
Analytical mindset and strong problem-solving skills.
Detail-oriented approach with a focus on quality and precision.
Strong interpersonal and communication skills.
Ability to work independently and as part of a cross-functional team.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field.
Minimum five years of hands-on experience with Workday architecture, configuration, or integration.
Proven experience designing Workday integrations and business processes.
Strong knowledge of Workday modules such as HCM, Payroll, Finance, Procurement, and Adaptive Planning.
Familiarity with Workday integration tools such as EIB, Studio, Core Connectors, and Cloud Connect.
Experience working with REST/SOAP APIs, XML, and XSLT.
Ability to create architecture diagrams, data flow diagrams, and documentation for technical and non-technical audiences.
Strong communication and stakeholder engagement skills.
Workday certification(s) in Integration, HCM, and/or Financials.
Experience working in a government or public sector environment.
Familiarity with middleware platforms such as Boomi or BizTalk.
Understanding of security protocols and data privacy best practices in cloud platforms.

Responsibilities

Collaborate with stakeholders across city departments to gather business requirements for Workday-related projects and enhancements.
Design and document end-to-end Workday solutions, including integrations, business processes, security models, and reporting structures.
Create technical documentation, including architectural diagrams, data flow diagrams, integration specifications, and configuration guides.
Lead solution architecture for Workday integrations with internal systems and external vendors using tools such as Workday Studio, EIB, REST/SOAP APIs, and Boomi.
Provide the development team with detailed functional and technical implementation specifications.
Provide regular consultative advice to Workday team resources in IT to optimize and streamline troubleshooting and development solutioning for business process configuration, security, and reporting.
Ensure Workday configurations and integrations align with best practices, security policies, and long-term scalability.
Participate in testing, validation, and troubleshooting of Workday solutions.
Stay current on Workday feature releases and identify opportunities to enhance system capabilities.