I&T Systems Architect

City of Charlotte•Charlotte, NC

About The Position

The City of Charlotte is seeking an experienced, solution-oriented Workday Architect to lead the design and architecture of Workday integrations and configurations supporting citywide HR, Finance, Procurement, Budget, and operational processes. The role partners with business stakeholders, IT teams, and third-party vendors to gather requirements, document solutions, and develop implementation specifications. It also provides consultative guidance to Workday Administrators, Security Administrators, and the Reporting Team to support troubleshooting and solution development. The architect ensures that Workday solutions align with best practices, security policies, and long-term scalability. The role participates in testing and troubleshooting, and monitors Workday feature releases for opportunities to enhance system capabilities. The City requires background checks for final candidates, and final candidates must pass a pre-employment drug screening and physical examination. Candidates may also be asked to complete a skills test or other assessments. The City is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

High school graduate or equivalent and nine years of related work experience; or a two-year college degree and seven years of related work experience; or a bachelor's degree and five years of related work experience; or a master's degree and three years of related work experience; or an equivalent combination of education and relevant experience.
Analytical mindset and strong problem-solving skills.
Detail-oriented, with a focus on quality and precision.
Strong interpersonal and communication skills.
Ability to work independently and as part of a cross-functional team.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field.
At least five years of hands-on experience with Workday architecture, configuration, or integration.
Experience designing Workday integrations and business processes.
Knowledge of Workday modules such as HCM, Payroll, Finance, Procurement, and Adaptive Planning.
Familiarity with Workday integration tools such as EIB, Studio, Core Connectors, and Cloud Connect.
Experience with REST/SOAP APIs, XML, and XSLT.
Ability to create architecture diagrams, data flow diagrams, and documentation for technical and non-technical audiences.
Workday certifications in Integration, HCM, and/or Financials.
Experience in a government or public sector environment.
Familiarity with middleware platforms such as Boomi or BizTalk.
Understanding of cloud security protocols and data privacy best practices.

Responsibilities

Collaborate with stakeholders across city departments to gather business requirements for Workday projects and enhancements.
Design and document end-to-end Workday solutions, including integrations, business processes, security models, and reporting structures.
Create technical documentation, including architectural diagrams, data flow diagrams, integration specifications, and configuration guides.
Lead solution architecture for Workday integrations with internal systems and external vendors, using tools such as Workday Studio, EIB, REST/SOAP APIs, and Boomi.
Provide detailed functional and technical specifications to support development and implementation.
Advise Workday team resources on business process configuration, security, reporting, troubleshooting, and development solutioning.
Ensure Workday configurations and integrations align with best practices, security policies, and long-term scalability.
Participate in testing, validation, and troubleshooting of Workday solutions.
Stay current on Workday feature releases and identify opportunities to enhance system capabilities.