I&R CST Assistant (Temporary)

Ringgold Telephone Company

12d • Onsite

About The Position

The I&R/CST Assistant is responsible for supporting the I&R/CST position and related duties. This role involves assisting with the installation, troubleshooting, and repair of voice, fiber data, and network services. The assistant will also work with computer operating systems, perform software upgrades, and assist with cable repair and construction.

Requirements

• Proficiency with computer operating systems and office collaboration applications is required.
• Ability to use the company provided laptop and mobile applications to view service information, provision equipment, and troubleshoot service and network issues.
• Valid Driver’s License (No Vehicle Operation over 10,000 pounds).

Nice To Haves

• Familiarity with Professional Services products (ex. switches, routers, AP’s and Hosted Services).
• Familiarity with the installation and operation of products (ex. AP’s, mesh systems, camera’s).

Responsibilities

• Assist the I&R/CST staff to install, troubleshoot and repair voice, fiber data and network service in compliance with all applicable industry and company standards.
• Install inside wiring of customer premises as requested by the customer.
• Install, configure, and troubleshoot managed Wi-Fi services.
• Work with computer operating systems to install and/or repair home and/or business standard HSI or networking products. Performs software upgrades as needed.
• Work in and around Network Operation Centers, communication rooms, cable raceways and become familiar with Professional Services products (ex. switches, routers, AP’s and Hosted Services).
• Continually learn as the wireless/ IP products evolve and become familiar with the installation and operation of products (ex. AP’s, mesh systems, camera’s).
• Perform cable repair and construction work as required, to include connecting wires and cables to terminals and attach/detach various kinds of hardware to wires, cables, buildings and poles.
• Proper use of PPE equipment.
• Other duties may be assigned as dictated by the needs of the company to further assist in the I&R Department.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed