I-9 Fulfillment Associate

Equifax • Sunnyvale, CA

3d • Hybrid

About The Position

Equifax is looking for an I-9 Administrator to join our team. This is a hybrid role onsite with our client, a large tech company headquartered in Cupertino, CA. The role involves receiving and responding to escalated telephone and written requests from clients contacts at mid levels of client organizations, account managers, and internal staff related to technical issues or account maintenance needs. The administrator will resolve the issue or engage other technical resources to resolve, track progress through resolution, and effectively communicate the resolution to the requestor.

Requirements

• High school degree or equivalent
• Knowledge of I-9 compliance and E-Verify regulations.
• Knowledge of foreign visas & USCIS guidelines.
• Proficiency with Macbooks
• Ability to learn and apply new concepts and materials quickly.
• Proficiency with Microsoft Excel or Google Sheets
• Ability to meet confidentiality expectations as to confidential and sensitive Company information.
• Ability to prioritize multiple tasks simultaneously with frequent interruptions and time constraints.
• Ability to pay close attention to details and work under the pressure of tight deadlines.
• Ability to investigate, research, and troubleshoot.
• At least a year of experience with various programs such as Google Suite, and Microsoft Suite

Responsibilities

• Process and maintain Form I-9s.
• Perform E-Verify process on new-hires and rehires to ensure employment eligibility.
• Monitor E-Verify exceptions to final resolution.
• Upload Form I-9 document information to vendor management systems.
• Complete work authorization updates for current employees.
• Assist in new-hire orientations.
• Respond to inquiries by phone and electronic communications timely.
• Monitor I-9s due for updates in the software system.
• Assist with training and onboarding of newly hired I-9 Administrators.
• Investigates access, configuration, compliance, functionality issues, as well as troubleshoots using different production and support applications, file archives, logs.
• Operates at a Tier 2 level.

Benefits

• 401k matching
• paid time off
• organizational growth potential through our online learning platform with guided career tracks
• comprehensive compensation and healthcare packages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED