Manufacturing International Fulfillment Associate I

Whisker•Reeseville, WI

5h•Onsite

About The Position

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today. We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend. The Manufacturing International Fulfillment Associate I plays a critical role in delivering accurate, on-time shipments to retail and wholesale customers. This position is responsible for picking, packing, palletizing, and shipping products—including litter—while ensuring all outbound orders are processed with accuracy and efficiency. Success in this role requires strong attention to detail, reliability, and a commitment to following established processes. The associate helps maintain high-quality standards, supports a safe and organized work environment, and contributes to overall operational excellence and customer satisfaction. The International Fulfillment Associate I is responsible for accurately and efficiently fulfilling retail and wholesale litter orders by picking, packing, palletizing, and preparing outbound shipments. This role requires strong attention to detail, adherence to established processes, and consistent reliability to maintain quality standards, ensure safety, and support overall operational performance.

Requirements

Must be able to read, write, and speak English fluently to communicate effectively with customers, colleagues, and cross-functional teams
Ability to follow instructions and safely use hand and power tools
Mechanical aptitude and good manual dexterity
Maintain a positive attitude and strong work ethic
Organized, detail-oriented, and able to work efficiently
Comfortable working in a fast-paced assembly environment
Eager to learn and contribute across different areas of the company
Ability to stand and walk for 8+ hours per day
Maintain confidentiality of proprietary information
Demonstrate professionalism in a dynamic environment with frequent interactions and interruptions
Ability to build and maintain cooperative working relationships
Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
A high degree of initiative, self-motivation, and ability to motivate others
Ability to establish and maintain cooperative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)

Nice To Haves

Working experience in a manufacturing/distribution environment is preferred
Familiarity with G-Suite applications (Gmail, Google Sheets, Docs, and Calendar).
Bilingual candidates are strongly encouraged; additional language skills are a plus

Responsibilities

Performs all tasks safely, including team lifts for heavy loads; uses company-approved gloves when cutting, handling pallets, and removing strapping
Reports all workplace injuries immediately to a Lead or Supervisor
Completes and documents pre-shift inspections; reports maintenance needs promptly
Loads and unloads trailers, containers, and other vehicles safely and efficiently
Verifies the accuracy of incoming and outgoing shipments against packing lists and system records
Picks, packs, and palletizes orders in compliance with partner, customs, and international shipping requirements
Lifts, packages, and ships litter in 20 lb, 40 lb, and 60 lb formats
Uses RF scanners and company systems to accurately process and track orders
Generates and applies shipping labels, BOLs (Bills of Lading), and required documentation
Prepares international shipping documents (commercial invoices, packing lists, etc.) in compliance with regulations
Weighs, dims, and verifies case packs, master packs, and pallets for accuracy and carrier compliance
Stages outbound shipments in designated lanes based on carrier, route, and priority
Schedules or coordinates pickups with carriers as directed
Communicates with drivers at check-in/check-out to ensure correct loads and documentation
Performs final load checks to ensure proper product, quantity, and securement
Ensures proper pallet configuration, wrapping, banding, and labeling for safe transit
Follows hazmat or special handling procedures when applicable
Resolves shipment discrepancies and reports issues to leadership promptly
Maintains FIFO/FEFO practices where applicable
Monitors shipping deadlines and prioritizes orders to meet SLAs and customer expectations
Monitors inventory levels and reports discrepancies
Participates in cycle counts and physical inventory activities
Investigates and helps resolve inventory variances
Responds with urgency to shipping and litter demands as needed
Identifies process inefficiencies and suggests improvements
Supports packaging optimization (carton selection, dunnage, labeling)
Maintains a clean, organized, and hazard-free workspace using 5S principles (Sort, Set in Order, Shine, Standardize, Sustain)
Follows OSHA and PIT safety standards and company security procedures
Supports cross-training as both trainer and trainee
Assists in training new team members
Demonstrates flexibility by supporting other departments as needed
Perform all other duties as assigned.