Hyperscale Network Specialist III

E2 Optics•Columbus - New Albany, OH

3d•Onsite

About The Position

Advance Your Career with E2 Optics. E2 Optics is an award-winning, Woman-Owned technology integrator leading the data center revolution. We are one of the fastest-growing and most stable companies in the tech industry, powering the infrastructure behind AI, cloud computing, and future innovations. At E2 Optics, you will work with cutting-edge systems in advanced environments. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities. Collaboration is key, and we believe in lifting each other up, mentoring with purpose, and celebrating wins. Join a meaningful, fast-moving, and future-focused company that is one of America’s largest and fastest-growing tech integrators.

Requirements

High School Diploma or General Education Development (GED) required.
OSHA 10 required.
Completion of all required customer onboarding and project-specific training.
Successful completion of customer qualification requirements and technical authorization programs.
4–6+ years of experience in structured cabling, telecommunications, fiber optics, network infrastructure, mission critical construction, or hyperscale data center environments.
Demonstrated experience independently performing advanced network validation, testing, troubleshooting, and remediation.
Experience supporting hyperscale commissioning, turnover, and customer acceptance activities.
Experience mentoring technical personnel and serving as a technical resource for project teams.
Demonstrated ability to perform root cause analysis and resolve complex network infrastructure issues.
Advanced understanding of structured cabling systems, fiber optic infrastructure, network hardware, and hyperscale data center architecture.
Thorough understanding of Front-End Network (FENW) and Back-End Network (BENW) infrastructure.
Advanced knowledge of customer network standards, installation practices, and commissioning requirements.
Working knowledge of ANSI/TIA standards, BICSI best practices, and manufacturer installation requirements.
Comprehensive understanding of fiber optic connector types, network topology, structured cabling architecture, and network deployment methodologies.
Expert operation of OLTS, OTDR, OPM, VFL, and Digital Fiber Inspection equipment.
Advanced interpretation of OTDR traces and fiber optic testing results.
Ability to evaluate customer loss budgets and determine compliance.
Ability to analyze BERT, BER, FEC, SNR, and network performance indicators.
Ability to identify systemic failures through testing analysis and infrastructure validation.
Strong root cause analysis and advanced troubleshooting capability.
Advanced proficiency utilizing customer documentation platforms, ticketing systems, quality reporting tools, and asset management systems.
Ability to review technical documentation for accuracy and completeness.
Ability to prepare customer-ready testing packages and turnover documentation.
Strong understanding of documentation requirements supporting customer activation and commissioning.
Demonstrated ability to mentor and develop technical personnel.
Strong leadership presence without direct supervisory authority.
Excellent communication and interpersonal skills.
Ability to lead technical investigations and coordinate cross-functional troubleshooting activities.
Strong organizational and planning skills.
Ability to prioritize multiple assignments in fast-paced construction environments.
Demonstrated commitment to continuous improvement, technical excellence, and customer satisfaction.
Ability to communicate technical information effectively to customers, project leadership, and field personnel.

Nice To Haves

BICSI Technician
BICSI Installer 2 Copper
BICSI Installer 2 Fiber
RCDD (Preferred)
EXFO Tier I & Tier II Certification
Corning TS-LAN-500 or equivalent
Advanced Fiber Optic Splicing Certification
OSHA 30
First Aid / CPR
MEWP Certification
ESD Awareness
Laser Safety
Work at Height Certification
Customer-specific advanced network qualification programs

Responsibilities

Serve as the primary technical Subject Matter Expert (SME) for network validation, troubleshooting, activation readiness, and infrastructure quality within assigned projects or work areas.
Independently execute and lead advanced network validation activities across Front-End Network (FENW), Back-End Network (BENW), structured cabling infrastructure, fiber optic systems, and network hardware.
Lead technical investigations involving multi-circuit failures, recurring infrastructure deficiencies, customer escalations, network activation delays, complex connectivity issues, quality trends, and commissioning deficiencies.
Perform advanced troubleshooting utilizing engineering drawings, one-line diagrams, splice documentation, network architecture, customer standards, and project documentation.
Conduct comprehensive root cause analysis to identify installation deficiencies, workmanship concerns, material issues, documentation discrepancies, equipment failures, and systemic network problems.
Evaluate and interpret advanced fiber optic testing including OLTS, OTDR, OPM, VFL, Loopback testing, Permanent Link testing, Channel validation, and End-to-end circuit testing.
Analyze OTDR traces to identify reflection events, connector losses, splice losses, macrobends, fiber breaks, excessive attenuation, installation defects, and network degradation.
Interpret and validate customer-specific loss budgets including ISP Permanent Link, OSP Channel, Loopback, and customer-specific acceptance criteria.
Analyze and interpret BERT results, Forward Error Correction (FEC), Bit Error Rate (BER), Signal-to-Noise Ratio (SNR), port statistics, and network performance indicators to support commissioning and customer acceptance.
Verify network infrastructure readiness for customer activation through comprehensive validation of physical installation, asset management, documentation, testing, connectivity, labeling, equipment configuration readiness, and quality compliance.
Review customer documentation and testing packages for completeness, accuracy, and compliance prior to turnover.
Perform advanced remediation activities within documented authorization boundaries while ensuring all corrective actions are properly documented and validated.
Coordinate technical troubleshooting efforts involving multiple technicians, specialists, trade partners, and customer representatives.
Provide technical leadership, coaching, and mentoring to Hyperscale Network Specialist I and II personnel through formal and informal training, field demonstrations, and technical problem-solving.
Assist Hyperscale Lead Technicians with technical planning, work sequencing, prioritization of audit activities, and resource allocation.
Support customer walkdowns, quality audits, commissioning events, integrated systems testing, and turnover activities.
Participate in customer coordination meetings to provide technical recommendations regarding network quality, testing, remediation strategies, and activation readiness.
Identify recurring quality issues, installation trends, and opportunities for continuous improvement while recommending corrective actions to project leadership.
Support development and implementation of standardized audit procedures, technical work instructions, quality initiatives, and best practices across projects.
Maintain advanced proficiency utilizing customer software platforms including FIM, CableGuy, UTP, customer ticketing platforms, asset management systems, network documentation systems, and quality reporting tools.
Review testing documentation generated by Level I and II personnel for technical accuracy and completeness.
Maintain calibration awareness and operational readiness of advanced testing equipment.
Support customer acceptance by ensuring assigned work areas meet all contractual, quality, and technical requirements.
Participate in ongoing professional development, manufacturer training, customer certification programs, and emerging technology initiatives.
Perform additional duties as assigned in support of project objectives and customer requirements.
The individual in this role should be able and willing to travel as required by E2 Optics.