Hyper Wellness Representative Sales Driven

RHWM017 • Folsom, CA

6d

About The Position

The Hyper Wellness Representative is the face of the studio, creating welcoming client experiences, building relationships, and driving sales that support clients’ long-term health and wellness goals. The role combines client care, studio operations, and sales expertise in a fast-paced, health-focused environment.

Representatives lead studio tours, provide personalized service and sales experiences, educate clients about therapies and safety, and develop wellness plans. They also support onboarding, communications, scheduling, outreach, and daily studio operations while maintaining cleanliness, safety, and hospitality standards.

The position is offered full-time (4–5 days per week, including 4 weekend shifts) or part-time (2–3 days per week, including 3 weekend shifts). The role is with an independently owned and operated franchise.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• At least 1 year of sales experience.
• Ability to thrive in a fast-paced environment with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems; training is provided.
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Nice To Haves

• Membership-based sales experience in the health, wellness, or fitness industry.

Responsibilities

• Lead engaging studio tours that highlight the benefits of Restore services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients about therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support clients’ long-term health objectives.
• Achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and point-of-sale profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Use referral systems and follow-up protocols to strengthen client relationships.
• Coordinate daily studio operations and help ensure smooth operations and client satisfaction.
• Anticipate and address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and wellness in every interaction.

Benefits

• Medical, dental, vision, disability, and life insurance for full-time team members, effective within 30 days.
• Paid time off for full-time team members.
• Complimentary and discounted Restore services for full-time and part-time team members.
• 401(k) plan with employer match for full-time and part-time team members.
• Bonus opportunities for full-time and part-time team members.
• Career advancement opportunities at all levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED