Hygiene Coordinator - Orchard Park Dental & Implant Centre

dentalcorp•Kelowna, BC

10d•CA$23 - CA$25•Onsite

About The Position

Orchard Park Dental & Implant Centre has been serving Kelowna and surrounding communities since 2002. We are a full-service dental practice, providing services ranging from Laser, restorative, cosmetic and pediatric dentistry, to dental Implants, periodontics, endodontics, botox treatments and much more. Led by Dr Perry Kreway, we are very proud of our 4.9 Google Star rating! Our team of general dentists and clinicians are highly regarded in their field, bring extensive experience to provide all patients with the highest quality of dental care services. Our dental health professionals regularly attend courses and dental conventions and are members of various professional dental associations to stay abreast of the changes and recommendations for our profession. We are conveniently located in Orchard Park Mall.

Requirements

Minimum 2 years experience as a Dental Administrator is required
Knowledge and understanding of oral treatment plans and ability to educate patients is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Optimize the daily Dental Hygiene appointment schedule(s) to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
Build strong relationships with patients to ensure trust and loyalty
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner