Hygiene Coordinator - Slave Lake Dental

dentalcorp•Slave Lake, AB

10d•Onsite

About The Position

Slave Lake Dental has been serving Northern Alberta and surrounding communities for over 25 years. Our practice is considered a "One Stop Dental Office" offering a wide range of restorative, cosmetic and general dentistry in a safe and soothing environment. Our team of dentists together bring extensive experience and are passionately dedicated to continuing education, regularly attending courses and dental conventions to stay informed of new techniques, the latest products, and the newest equipment. At Slave Lake Dental, we are committed to staying at the cutting edge of dental technology providing quality care in an effective way. We utilize Digital X-rays, VELscope Oral Cancer Screening, dental lasers, Digital Photography, iTero 3D Scanner - Digital Impressions, ApneaLink Sleep Tester and much more. Our practice is conveniently located in Slave Lake.

Requirements

Strong communication and organizational skills
Candidates must be legally authorized to work in Canada

Nice To Haves

No dental administration experience required — we will provide training and support!
Dental software experience is considered an asset.
Previous healthcare, administrative, or customer service experience is an asset.

Responsibilities

Optimize the daily Dental Hygiene appointment schedule(s) to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
Build strong relationships with patients to ensure trust and loyalty
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner