Hygiene Coordinator - Market Mall Dental Care

dentalcorp•Calgary, AB

2d•Onsite

About The Position

Market Mall Dental Care has been providing exceptional dental services to the community of North West Calgary for over 30 years. We are a family-oriented practice, and our dedicated team of dental professionals offer dental care for patients of all ages. We are proud to offer our patients a full range of dental services including comprehensive general dentistry, cosmetic services, extractions and root canals, dental implants, sedation services, Invisalign, plus many more! We pride ourselves on providing quality dental care and 4.8 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. We are conveniently located inside Market Mall on the 2nd level. There is ample space for free parking, not to mention easy access to great restaurants and shopping!

Requirements

Minimum 2 years experience as a Dental Administrator is required
Knowledge and understanding of oral treatment plans and ability to educate patients is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Optimize the daily Dental Hygiene appointment schedule(s) to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
Build strong relationships with patients to ensure trust and loyalty
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner