HYBRID RESOURCE COUN/HOUSING FOCUSED CASE MGR

Homeward Bound of Marin•San Rafael, CA

18d•$28 - $30•Hybrid

About The Position

Homeward Bound of Marin is seeking a Hybrid Case Manager to provide services that help individuals experiencing homelessness secure and sustain housing. This position plays an essential role in delivering short- and long-term case management, supportive services, and access to job training and placement opportunities. The ideal candidate has a passion for helping individuals rebuild their lives through housing, stability, and opportunity, and thrives in an environment built on compassion and collaboration.

Requirements

Bachelor’s degree in social work, psychology, social welfare, or a related field or two (2) years of experience in a related residential or housing program.

Nice To Haves

Compassionate, flexible, non-judgmental, and respectful.
Strong problem-solving and multitasking skills.
Comfortable working independently and as part of a team.
Open to feedback and ongoing learning.
Commitment to ending homelessness and working effectively with diverse populations.
Sense of humor encouraged.

Responsibilities

Manage a caseload of up to 6 individuals with intensive and outcome driven supportive services while delivering these services utilizing a Housing First approach.
Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans, in collaboration with healthcare, behavioral health, and community-based partners.
Provide housing-focused case management in one-on-one and group settings.
Identify and address barriers to housing stabilization, including chronic homelessness, mental and physical health needs, substance use disorders, under-employment, lack of income, and other systemic barriers.
Prevent and/or resolve conflicts skillfully using a strength-based and trauma-informed approach.
Respond to urgent and crisis situations, including coordination with EMTs, fire, law enforcement, psychiatric services, and community partners as needed.
Provide supportive services, guidance, and referrals to community resources.
Engage program participants regularly and consistently to support program participation and progress toward housing stability while remaining flexible and creative around interventions.
Support in managing the operation of our weekly referral log and intake calls; ensuring referrals are accurately documented, updated, and responded in a timely manner.