Hy-Chi Department Manager

Hy-Vee•Shakopee, MN

20h•Onsite

About The Position

The Hy-Chi Department Manager leads department operations and employees to provide fresh, high-quality products at competitive prices and create a welcoming, customer-focused environment. The role oversees customer service, employee relations, cleanliness, sanitation, product quality, sales, and department profitability. The manager develops employees, manages inventory and financial procedures, plans promotions, and ensures products are handled and stored appropriately. The position reports to the Store Director, Store Manager, and specified assistant and food service managers, and directly supervises Hy-Chi Department Employees. The anticipated hourly starting wage is $21.00 to $26.25, depending on experience. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Commitment to the company mission and passion for providing an outstanding customer and team experience.
Ability to lead, motivate, and develop a team while maintaining high standards in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Math skills, including fractions, decimals, and percentages, for pricing, sales analysis, and inventory tasks.
Clear, professional communication in writing and in interactions with customers, employees, and vendors.
Ability to analyze sales data and trends to inform decisions about products, promotions, and department operations.
Ability to handle confidential employee compensation, sales and profit sheets, inventory reports, and warehouse pricing discreetly.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Over one year of related work experience is preferred.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and consistent with age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Responsibilities

Set standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and department profitability.
Model excellent customer service, welcome customers, assist with their needs, and resolve concerns promptly and professionally.
Recruit, hire, train, supervise, evaluate, and develop department employees.
Determine department goals with the Store Director and establish weekly schedules and daily work plans.
Inspect signage, displays, and merchandise for quality and quantity; order replenishment product and ensure competitive pricing.
Analyze weekly and monthly sales and trends, prepare ad projections, and write ads.
Plan displays and promotions and determine pre-orders to drive sales and customer engagement.
Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures.
Conduct inventory and maintain appropriate product temperatures and storage procedures to ensure freshness and control shrink.
Troubleshoot department equipment and ensure needed maintenance is performed.
Unload trucks, check in delivered merchandise, and place products in appropriate storage areas.
Approve employee discipline and recommend transfers, discharges, and salary changes.
Attend meetings, seminars, and continuing education as assigned.
Answer calls promptly and provide helpful service, including taking product orders.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with departmental duties and other tasks or special projects as needed.