HVM Business Administrator - Baltimore

Vertiv Group•Baltimore, MD

8d•Onsite

About The Position

This position is responsible for specific day-to-day business activities of the service center, including invoicing, client follow-up, preparation of forecasting and other accounting reports, collections assistance, and other responsibilities as required by the Service Center Manager. The role involves overseeing project-related aspects such as field work orders, entering project expenses and proposal pipeline information, ensuring timely completion of project reports, and submitting completed projects to clients. Additionally, it includes intermediate network administrative duties for troubleshooting hardware and software, upgrades, and backup restoration, as well as shipping and receiving at the local Service Center and maintaining financial reports according to Vertiv Policy.

Requirements

Two-year associates degree in business, accounting, or equivalent experience required.
Minimum of three years of experience in service center administration, invoicing, and bookkeeping.
Highly proficient in Oracle and the Microsoft Office Suite.
Experience in accounting practices such as payables and receivables.
Effective and professional communication with clients and employees.

Responsibilities

Confirm that customer order entry information is correct, assign proper cost estimates and process order acknowledgement letters.
Coordinate specific contract requirement needs, as required.
Review client and project data in preparation of client billing.
Issue client billing for the service center/region and review project status on a weekly basis.
Maintain contact with customers and outside vendors to assist in resolving local collection of payable issues.
Analyze financial and other business data to develop recommendations to management.
Consult with operational management to identify and provide business data to meet operational objectives, improve business procedures, resolve problems, and improve reporting.
Identify and implement cost saving initiatives.
Overseeing all aspects associated with the projects such as: Field Work Orders
Entering project related expenses into the system
Entering proposal pipeline information into the system
Ensure project reports are completed in a timely manner
Submit completed project to clients
Investigate intermediate level of network administrative duties related to troubleshooting hardware and software, upgrades, and back up restoration.
Shipping and receiving at local Service Center.
Record retention according to the Vertiv Policy.
Maintain financial reports