HVACR Service Tech III (Refrigeration)

TDIndustries•Austin, TX

13d

About The Position

The Service Technician IV – CRFES serves as a lead and front-line resource to other service technicians, providing technical support, guidance, and on-the-job training. The role troubleshoots, diagnoses, repairs, and maintains commercial cooking, refrigeration, and HVAC equipment, including hot-side and cold-side systems, while ensuring work meets industry standards and supporting operational excellence in commercial and industrial environments. The technician manages advanced controls work and refrigeration and HVAC systems, coordinates technicians and subcontractors, and delivers service contracts, quoted projects, and demand service calls. The position also involves coordinating project work and schedules, communicating project status, maintaining customer relationships, and keeping service-vehicle equipment, tools, and inventory in order. The technician must drive safely and maintain any registrations, licenses, and certifications required for the role.

Requirements

At least 7 years of hands-on experience as a Commercial Refrigeration & Restaurant Service Technician.
High school diploma or GED.
Possession of all registrations, professional licenses, and certifications required for the role.
Ability to troubleshoot, diagnose, and repair ice machines; reach-in and walk-in coolers; reach-in and walk-in freezers; make lines; supermarket cases; and supermarket racks.
Advanced knowledge of service processes, techniques, and codes.
Proficiency in reading complex schematics and blueprints.
Ability to work as a self-managed individual.
Professional demeanor, exceptional interpersonal skills, and proficient written and verbal communication abilities.
Strong business ethics.

Nice To Haves

Two-year technical degree in a related field.

Responsibilities

Manage advanced controls installations, programming, troubleshooting, and repair.
Diagnose and optimize refrigeration and HVAC systems, including ice machines, coolers, freezers, and industrial equipment up to 20 tons.
Disassemble and reassemble commercial or industrial cooking, refrigeration, and HVAC equipment for troubleshooting and planned maintenance.
Lead and provide frontline technical support to service technicians.
Coordinate subcontractors, conduct training sessions, and guide technicians.
Coordinate multi-technician jobs and manage multiple tasks across projects.
Review job contract specifications and assist with installation plans.
Coordinate work with project and start-up schedules.
Complete service contracts, quoted projects, and demand service calls as directed.
Build long-term customer relationships and explain completed work to customers’ satisfaction.
Communicate and document project status for project stakeholders.
Drive a motor vehicle and trailer safely, follow company vehicle and safety policies, and maintain required registrations, licenses, and certifications.
Maintain equipment, tools, and inventory stock on the service vehicle.