HVAC TECHNICIAN

Smith's Plumbing Services•Memphis, TN

About The Position

The HVAC Technician diagnoses, services, and repairs residential HVAC systems while providing customer-focused service. The role involves explaining HVAC issues and solutions without sales pressure, following safety protocols and industry codes, keeping the workspace clean and professional, and using industry tools and technology. The technician collaborates with the team to deliver high-quality, efficient service in a supportive, team-oriented environment.

Requirements

  • EPA Certification is required.
  • Ability to lift 50–75 lbs, handle ladders, and work in tight or elevated spaces.
  • Strong communication skills and a professional, customer-focused attitude.
  • Commitment to safety, integrity, and delivering high-quality service.

Nice To Haves

  • 2+ years of residential HVAC service experience preferred.
  • NATE certification is a plus.

Responsibilities

  • Diagnose, service, and repair residential HVAC systems with a customer-first approach.
  • Educate customers about HVAC issues and solutions without applying sales pressure.
  • Follow safety protocols and industry codes.
  • Maintain a clean and professional workspace.
  • Use industry tools and technology to streamline each job.
  • Collaborate with the team to ensure high-quality, efficient service.

Benefits

  • 401(k)
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • AD&D coverage
  • Short- and long-term disability coverage
  • Critical illness coverage
  • Accident coverage
  • Hospital indemnity coverage
  • Paid holidays
  • Paid vacation
  • Ongoing training to develop skills and advance careers
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