HVAC Technician

Trane Technologies•Roanoke, VA
•Onsite

About The Position

The HVAC Technician is the primary service and maintenance contact for Trane Technologies customers in a defined market, serving commercial customers such as healthcare facilities, process manufacturing facilities, educational institutions, and office complexes. The role commissions, troubleshoots, repairs, and starts up commercial HVAC systems, applying knowledge of air-conditioning theory, pipe fitting, and mechanical layouts. The technician works with internal and external partners on new facility setups and existing facility retrofits, and has access to technical support, training on new technology, and career-development opportunities. This is a field-based position conducted at customer locations. The technician coordinates on-site installation and repair requirements with team leaders, project managers, and customers; represents the company as a direct customer contact; and is responsible for equipment on assigned projects and customer satisfaction. The role uses software, technology, hand tools, and blueprints or engineering specifications to diagnose and repair equipment. Flexibility to work overtime, weekends, and occasional overnight stays is required as business needs dictate. The position is designated Safety Sensitive and may require additional drug screening.

Requirements

  • High school diploma or equivalent.
  • Typically 5 or more years of HVAC experience.
  • Operating knowledge of Microsoft Office software.
  • Working proficiency with a handheld computer, such as a smartphone or iPad.
  • Valid driver's license held for at least 12 months.
  • No major or frequent traffic violations, including DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions in the previous three years.
  • EPA Certification.

Nice To Haves

  • Technical school or formal training.

Responsibilities

  • Coordinate with team leaders, project managers, and customers to understand on-site installation and repair requirements, forecast issues, gather materials, and synchronize work.
  • Serve as the direct customer contact and represent the company on assigned projects.
  • Identify, diagnose, and repair equipment and systems at customer locations, ensuring customer satisfaction.
  • Commission, troubleshoot, repair, and start up commercial HVAC systems.
  • Use software, technology, and hand tools, and follow blueprints or engineering specifications to diagnose and repair units.
  • Maintain flexibility to work overtime, weekends, and occasional overnight stays as business needs require.
  • Enforce safety standards and maintain security and accountability of company-issued and procured assets by recording their use, wear, and condition.

Benefits

  • Health insurance and holistic wellness programs with incentives, available starting on day one.
  • Fertility coverage and adoption or surrogacy assistance.
  • Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
  • 401(k) match.
  • Educational and training opportunities through company programs.
  • Tuition assistance and student debt support.
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